Accessible Hotels in Hakone

Service was great, staff was very friendly and spoke sufficient english. There are free yukata's which you can use to walk around in the hotel. We had a private onsen in our room but we also tried the public one. The private onsen is a bit small but fine for 1 person, the public onsen was quite spacious and you could go inside or outside which had a great view of the stars in the sky at night. Dinner and breakfast was included and offered sufficient choices in buffet style. Location was near a bus stop and was easy to find. Nearby there is a hiking trail and some local restaurants for food. Also you could walk to the cable car which bring you to the volcano Owakudani.

Our stay at Hakone Kowakien Ten-yu was magical. The hotel is surrounded by nature, therefore it has a relaxing atmosphere. The hotel staff was super professional and welcoming which made our stay even better. A concert took place in the lobby which we attended one night and we enjoyed it a lot! In the lobby, they have free drinks, sparkling wine and even a vending machine which provides free ice cream. We thoroughly enjoyed the feet bath on the balcony while gazing the mountains. And our room was magical! The beds, the tatami floor, the bathroom, everything was perfect! Watching the sunrise, rain, and fog settling down on the mountains was spectacular! Even better, watching it from the bathtub on the balcony! The hotel has a beautiful garden with illuminated lights and even a waterfall which provides an astonishing experience at night. One day, there was heavy rain so we decided to stay in and enjoy the facilities within the hotel itself. This turned out to be the best decision! Kowakien Ten-Yu, has a connection with a neighbouring hotel, Hakone Kowakien Yunessun, which offers a spa theme park, which we could enjoy freely due to our stay at Ten-Yu. Not to mention, you do not even need to leave the hotel premises for shopping! There's a FamilyMart within Hakone Kowakien Yunesson! Simply amazing! I haven't mentioned the amazing onsens yet! On our first night, I tried out the hotel's infinity onsen. It was my first onsen experience and probably the best. Looking at the mountains and clear sky at night is such a relaxing experience. The sunrise must be breathtaking! Lastly, the breakfast. The selection of food, drinks and the quality of service is superb. Overall, this is our best hotel experience so far. We would gladly visit again.

Amazing historic property lovingly looked after and kept modern while maintaining charm and history. In-house onsen, gardens, and setting all big bonuses.

Everything is perfect, with the private onsen and the view to fuji mountain. Comfy bed and very large living and dining area. Nice location. Next to the pier terminal. The accommodation has given us a welcoming treats (a cake, snacks and drinks like sake, beer and soft drinks).

Onsen and private terrace bath are awesome. Dinner set is magical, many thanks for the staff for providing options of kids menu and breakfast bentos. Clothes sets are very stylish and comfortable, we liked very much!

The room was really good. There was a nice view. The private onsen was a first time thing for me. It was a really good experience! I had the occasion to eat there too at night. The taste and quality were outstanding. The staff was also really professional and lovely.

Great stay in a hotel focused on providing the Japanese Onsen and Kaizeki experience. The Onsen with lake and Mt Fuji view is really amazing, as well as with the whole experience of wearing the yukata throughout your stay.

Immaculate rooms, with a million thoughtful touches and discrete professional service. Words cannot describe the amazing experience and I'm so glad to have spent two nights here to celebrate my birthday.

The room I booked have open air bath, which was excellent! Rooms are clean, and services are good. Staffs are friendly, and both dinner and breakfast are great, We will definitely come back.

The property is located next to the bus stop. The staffs are very helpful and let me left my luggage there before check out. I was a solo traveller but they upgraded my room. It’s so nice. The onsen is great. The whole environment is amazing and it was an amazing experience for me. I will visit again as this property is highly recommended. The Breakfast and dinner buffets were great with different varieties of food.