
From
PolandI highly recommend this hotel! The hotel is spotlessly clean, in a building that has recently been renovated.
The rooms are beautiful, spacious and well equipped with comfortable beds. Despite the low temperatures outside, it was warm and cozy inside.
The owner was always available and ready to help guests in any way she could. She is incredibly friendly, warm, and kind!
Additionally, the owner also speaks English and Russian. She is really amazing and very helpful!
She organized a full-day trip to Altyn Emel National Park for us, which was also a wonderful experience thanks to excellent guide who, in addition to his great driving skills and knowledge of the national park, is also a very friendly person, and we truly enjoyed spending the day with him. I highly recommend this option!
Furthermore, she helped us find alternative transportation to Almaty within a few hours, so we were able to get there quickly with a very friendly driver.
The property's location is excellent. The laundry service is an added plus.
The property also has a dining room where you can order meals during your stay for a reasonable fee. Even though we don't eat meat, they managed to make meatless meals for us.
We'll definitely stay here again when we visit Altyn Emel next time! Thank you so much for your help and hospitality!