Hotels near Ghurābah

Outstanding Customer Service and Professionalism! I recently had the pleasure of staying at this exceptional hotel and I must say, it exceeded all of my expectations. From the moment I arrived, I was greeted with warmth and professionalism that set the tone for the entire stay. The hotel itself is beautifully maintained, with luxurious amenities and comfortable accommodations that made me feel right at home. The attention to detail in every aspect of the hotel, from the elegant decor to the top-notch facilities, truly sets it apart. During my stay, I encountered a small issue, however, I was absolutely blown away by the incredible customer service and professionalism displayed by the staff and the general manager. They took immediate action to address the issue and went above and beyond to ensure that I had the best experience possible. Their dedication to customer satisfaction was truly outstanding and made a lasting impression on me. I cannot speak highly enough of the staff and the general manager, who were attentive, courteous, and genuinely committed to providing exceptional service. Their proactive approach to resolving the issue demonstrated their unwavering commitment to guest satisfaction. Special thanks to the Restaurant Manager Mohammed who look after us during breakfast. Thanks to their efforts, my stay at the hotel was nothing short of perfect, and I left with wonderful memories that will stay with me for a long time. I highly recommend this hotel to anyone looking for a truly exceptional experience, thanks to the outstanding customer service and professionalism of the staff and management. I will definitely be returning in the future.

The cleanliness , the staff Mr MD Shamim , Khalil assistants is good and fast the front desk Mr Moied and Manager MR Ebrahim They ensured stay was comfortable with welcoming Saudi Coffee

Environment and clean, perfect, very good place to stay with family, reception staff's very professional 😀

Everything, neat and clean..a very fresh and scented smell when entering the room..

The room is very clean. This is first time we book the hotel, but my children really enjoy it

My son and I stayed for a night since we came to see Taif after completion of Umrah. We had arrived after sunset. After a hot shower in their nice bathroom, we went out to explore the place. I was plaeasantly surprized to see that the Tera Mall and Cenomi Jouri Mall were just 250m away from the Hotel. Tera Mall was on the same side, and the other on opposite side of the road. There were some restaurants and cafes as well on the main road. So, dinner was a breeze! Breakfast was complimentary and frankly, I had expected cereals and pancakes. But, when we stepped in, we were thrilled to see a plethora of dishes. As well as a live cooking area with chefs making omlette and some baked goods to order. Coffe and Tea was also available. I would rate it 10/10. Its has Musalla (prayer room) for men and a prayer area for women. Though my 14 yr old son prayed in the close by Masjid. It felt safe to let him go alone even at Fajir time.

Easy to find, very comfortable and clean, charming staff

The hotel was very clean, and the money spent was worth the facilities provided. The reception staff struggled with English, so it took a bit of time to check in. The rooms were very comfortable and spacious. The bed was superb, and very big size for me and my husband and 2 year old.