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Kind Staff, clean room, air conditioning

We visited with my sister's family and ours which consisted of 4 adults, 5 young adults aged 23, 21.5-, 20-, 18- and 17-year olds. The meals which included breakfast was great. It was a buffet and had a great range of choice. The omlette station was a hit and very popular. We had all our dinners at the resort. It was true what others were saying that there were no other restaurants nearby to go out for dinner. People also said the meals weren't that great at the resort which we did not find at all. All our meals were so nice, and we did not have one meal that we did not enjoy - complements to the chef! The resort itself is well maintained and beautiful. The pool area was really nice. We spent a lot of time at the beach as the water was warmer compared to the pool. We actually extended our stay by a few days which was no issue at all. I did have an issue with my Marriott membership, but the staff fixed that for me with no hassles. Upon leaving at 4am to catch our plane our taxi was late (the staff had ordered the taxi the day before for us). The front desk kept calling the taxi to see where he was. In the end another staff member offered to drop us to the airport in his own car which he did not need to do - unfortunately, I did not get his name but a huge shout out to him. Overall, a great resort and would have no hesitation staying again!

I liked the privacy of the property. There weren't too many people there, so it felt more like a private club.

The staff were very friendly breakfast was basic but met our needs

The service and the people there are so friendly.

Service was exceptional! Everything exceeded our expectations and more. We had an early arrival & because they were fully booked out (probs due to the rugby tournament etc) they weren't able to cater for an early check in so we still had to wait till around 1:30pm but we were fine as that gave us time to explore town more & just chill in the relaxing lobby of the hotel. From the start the gentlemen who checked us in also helped us set up our local sim card & made sure we got the best deal data and text wise. Also not too long after we checked into our room the staff knocked on our door and dropped off a plate of tropical fruit which we really appreciated. We had the ground floor room which meant we heard the live entertainment each night which we didn't mind because the talent they have perform is just amazing. We had a pretty packed schedule for the short amount of time we were there so the fact that brekky was included in our package made it more convenient. We very much enjoyed eating at the 1905 Lava Hotel restaurant not only for brekky but also for dinner. The open floor plan in the restaurant just adds to the ambience of the island vibe which makes it very relaxing to wind down and enjoy the food while taking in the cool breeze that wanders in. The staff were nothing but helpful in serving us out food always with a smile on their faces. They also offer a laundry service which we took advantage of so it was less laundry to do when we got back home. Overall, we would highly recommend anyone who is looking for a short or long stay as not only are the facilities great but the staff and vibes of the place are spectacular. To top it off, they are conveniently located within walking distance to town (Maccas, Cinemas, Markets etc). Big faafetai to the staff at Lava Hotel we will be back again.

Pretty much everything was just great. The people there were really friendly and helpful. We were given breakfast at 02:00 am because we had to leave early.

Friendly Staff and great customer service.

The rooms are super nice and it is pretty good location. Walking distance to the main things on the Apia. The owner is super nice and helpful. He helped us with the driver.