Get the celebrity treatment with world-class service at Pullman Dubai Downtown

Elegant Accommodation: Pullman Dubai Downtown in Dubai offers a 5-star experience with spa facilities, a swimming pool with a view, sauna, fitness centre, sun terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy private check-in and check-out, shuttle service, beauty services, steam room, wellness packages, fitness room, hot tub, 24-hour front desk, concierge service, family rooms, and free on-site parking. Dining Options: The family-friendly restaurant serves French, German, international, and European cuisines with vegetarian options. Breakfast includes continental, American, buffet, Italian, full English/Irish, vegetarian, vegan, halal, gluten-free, and Asian. Prime Location: Located 16 km from Dubai International Airport and 1.8 km from The Dubai Fountain, the hotel is near Burj Khalifa (3.1 km) and Dubai Mall (3.5 km). An ice-skating rink is in the surroundings.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pullman Hotels and Resorts
Hotel chain/brand
Pullman Hotels and Resorts

Property highlights

  • Top location: Highly rated by recent guests (9.0)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
1 large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Chay
Australia Australia
Staff in all areas were extremely friendly and helpful especially all the men on the doors… bedrooms were spacious. Easy 20min walk into the centre if you didn’t want to get a car…
Abdallah
Kuwait Kuwait
The location of the hotel is great as it is close to the centre. The room is well designed, i like the transparent glass of the bathroom which allows vision from the bed. The bathroom is full marble. The lightening of the room is awesome because...
Margaret
Australia Australia
Our room was clean and very comfortable. The location was excellent. Taxi drive to all sightseeing events. The staff were exceptional, always courteous, professional and friendly. Everything you needed was in the Hotel. Choice of Restaurants...
Faisal
United Kingdom United Kingdom
Staff were attentive and accommodating to our requests.
Beth
United Kingdom United Kingdom
Really nice, clean hotel. The Couqley restaurant was outstanding, food was fantastic. Hotel room was spacious and really clean. Great location to get to the Mall and Burj Khalifa.
Mariya
United Arab Emirates United Arab Emirates
Good value of money. Located in the middle of Dubai, clean! super nice restaurants and bars inside the hotel, staff is very professional and sweet
Sarah
United Kingdom United Kingdom
Very attentive staff, room was spacious and had everything I needed! Comfy bed and good A/C Hotel has a lovely pool area and I visited the spa also which was great. It felt very calm considering the hotel is in a busy area
Anil
United Kingdom United Kingdom
Mustafa was amazing...duty manager He helped me so much Will not hesitate to come back next visit
Anil
United Kingdom United Kingdom
Mustafa was amazing...duty manager He helped me so much Will not hesitate to come back next visit
Sarkodie
Ghana Ghana
It’s just at the right location, with a good view and amazing customer service

Hotel surroundings

Restaurants

3 restaurants on site
BreadHouse Bistro & Bakery
  • Cuisine
    German • European
  • Open for
    Breakfast • Brunch • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Vegetarian
Lolita Pool Bar and Lounge
  • Cuisine
    International
  • Open for
    Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian
Couqley French Brasserie
  • Cuisine
    French • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern

House rules

Pullman Dubai Downtown takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AED 1,000 is required on arrival. That's about US$272. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6 years
Cot upon request
Free
Extra bed upon request
AED 150 per child, per night
7+ years
Extra bed upon request
AED 150 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pullman Dubai Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AED 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

License number: 743145