Hotel Bergkristall

–Excellent location - show map
+64 photos
Scored 9.5
Rated exceptional

Staff

9.9

You might be eligible for a Genius discount at Hotel Bergkristall. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Set against the background of the Hohe Tauern Mountains, Hotel Bergkristall is located at 1,200 metres above sea level in the centre of Mallnitz. Completely renovated in 2016, it features a spa area, a restaurant and a bar, and offers free WiFi access. The spa area includes a Finnish sauna, a herbal sauna, 2 infrared benches, and a relaxation room. All rooms at the Bergkristall Hotel include a flat-screen TV, safe, minibar, coffee maker, hairdryer, and bathroom. One free coffee per day is included in the rate and guests find fresh apples for free on every floor. Storage rooms for skis and snowboards, hiking boots and bicycles are available. Free private parking is available. "From beginning of June until beginning of October the Kärnten Card is included in the rate and offers free access to local cable cars, lifts and buses as well as other benefits."

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Family rooms
  • Free WiFi
  • Skiing
  • Non-smoking rooms
  • Fitness centre
  • Bar

Property highlights

  • Top location: Highly rated by recent guests (9.4)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
Bedroom 1
1 extra-large double bed
and
2 sofa beds
Bedroom 2
1 single bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 single bed
and
2 sofa beds
Living room
1 sofa bed
1 extra-large double bed
1 large double bed
1 large double bed
Bedroom
1 sofa bed
and
1 large double bed
Living room
1 sofa bed
2 sofa beds
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Enikő
Hungary Hungary
“Special treatment from the whole Bergkristall Team! We enjoyed our stay here, the unique fine dining dinners and amazing breakfasts with lovely notes every day! Felt like Home!!”
Justyna
Poland Poland
“The whole stay was fantastic. The atmosfere, the food, the location. It felt like home. The place is cosy and run by a family who are really great hosts.”
Josef
Czech Republic Czech Republic
“Super friendly staff Everything was clean Exceptional breakfast Even better dinner - similar to 5star restaurants (decoration, service and taste wise) Very good location (near to 2 ski resorts + in the city center, billa supermarket...”
Pavel
Czech Republic Czech Republic
“Very nice location and hotel especially very pleasant personal and excellent dinners,we really emjoyed”
Corina
Romania Romania
“The room was spacious and warm, the bed very comfortable. We took half board and did not regret it, the meals were beyond our expectations. The staff were very kind and sweet.”
Samirel
Romania Romania
“The fact that we came for the second time and spent Christmas at Bergkristall says it all. The cleanliness, the room, the bathroom, the comfortable beds, the delicious food. The spa area with the two saunas and the relaxation room are...”
Serban
Romania Romania
“Excellent food, we booked half board and didn’t regret at all. The rooms are very comfortable with a big balcony. Very quiet and relaxing area. Big and safe parking Summer card included with plenty of attractions including lifts all the way up to...”
Enikő
Hungary Hungary
“Excellent location, clean and tidy, flexibile and charm service. It is recommended for short stay without any concern.”
Béla
Hungary Hungary
“Well equipped, clean rooms, very-very kind and helpful owners and personnel, good location in Mallnitz. We had fantastic breakfast with our rooms, but the gold medal goes to the dinner - starter, soup, salad, main course and dessert, very tasty...”
Bailey
Australia Australia
“The facilities and room was very comfortable and the meals provided were amazing fine dining quality, truly a 5 star experience”

Hotel surroundings

House rules

Hotel Bergkristall takes special requests - add in the next step!
Check-in
From 15:00 to 19:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests arriving before 14:00 are requested to inform the property in advance.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Bergkristall in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

When booking half board, please note that drinks are not included.

Guests under the age of 18 can only check in with a parent or official guardian.