Sustainability certification

Mercure Charlestown

–Great location - show map
+59 photos
Scored 7.8
Rated good

Staff

8.9
  • View
  • Garden
  • Swimming pool
  • Free WiFi
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • Key card access
  • Daily housekeeping

About this property

Featuring free WiFi and an outdoor swimming pool connected spa pool, both unheated, Mercure Charlestown offers conveniently located accommodation with free cable TV and free car parking. The restaurant and bar has an outdoor terrace with garden and city views. Each room is air-conditioned and includes a flat-screen TV, small refrigerator and private bathroom with hairdryer, shower and bathtub. Tea/coffee making facilities and ironing facilities are provided. Facilities include an outdoor pool, restaurant, deck and guest laundry. Conference facilities are available. The Madison Kitchen + Bar restaurant is open for breakfast each morning and for dinner 6 nights a week. Mercure Charlestown Newcastle is a 10-minute walk from Charlestown Private Hospital. Hunter Stadium is a 10-minute drive away and the Civic Theatre Newcastle is a 12-minute drive away.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet, Breakfast to go

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
2 single beds
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Ecotourism Australia Sustainable Tourism Certification
Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Hallie
Australia Australia
“The room was clean, beds were comfy and staff were very friendly. We stayed for 2 nights and were pleased with our stay.”
Lanie
Australia Australia
“The location - short distance to everything needed. Clean. Staff happy to help with questions”
Suzie
Australia Australia
“Loved everything about our weekend stay! The staff, food and location were all amazing. Thank you!”
Ayling
Australia Australia
“Staff were friendly & efficient. The hotel lovely & clean. The restaurant meal was enjoyable.”
Sandip
Australia Australia
“The facilities were nice and clean. The staff were courteous and helpful. Room was as advertised. Good location right next to the Pacific Highway.”
Olivia
Australia Australia
“Very comfortable bed, not many hotels offer the kind of bed config they have that caters to families. Nice breakfast. Amazing staff”
Nivarthana
Australia Australia
“It was worth it for the price. Really clean and comfortable”
Practical-traveler
Australia Australia
“The location is good, plenty for parking. Beds comfortable and room spacious. Fridge had refreshments at a good price. We didn't have breakfast as we were meeting friends in town however it looked good!”
Warren
Australia Australia
“Location and the receptionist when first checking in, she was absolutely amazing and lovely to deal with especially after a somewhat stressful trip.”
Laueden
Australia Australia
“Staff in restaurant & reception very helpful Room clean”

Hotel surroundings

Restaurants

1 restaurant on site
Madison Kitchen + Bar
  • Open for
    Breakfast • Dinner • High tea
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Mercure Charlestown takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 1 is required on arrival. That's about US$0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AUD 30 per child, per night
Cot upon request
AUD 15 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposCash

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.