The Marco Polo

–Great location - show map
+31 photos
Scored 8.1
Rated very good

Free WiFi

9.3

You might be eligible for a Genius discount at The Marco Polo. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away. All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries. Recently fully refurbished and with the most comfy beds in town plus free Wi-Fi, free car parking and a pool, The Marco Polo is the perfect base for your business or leisure trip to Mackay

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

Property highlights

  • Top location: Highly rated by recent guests (8.7)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 large double bed
1 extra-large double bed
1 single bed
and
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
1 extra-large double bed
and
1 bunk bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Lyle
Australia Australia
“I loved everything about this property- the staff were great, the room was great- large, well fitted out, very quiet, great bathroom And the water pressure in the shower was amazing.”
Tracy
Canada Canada
“Great customer service. Rooms are clean, comfortable bed and pillows.”
Sleepy
Australia Australia
“Spacious bathroom. Spacious bedroom. Comfortable bed. The staff were great. Clean and tidy room. Good location.”
Angela
Australia Australia
“Location was great, the beds were so comfortable and the rooms were fantastic”
Smedley
Australia Australia
“Cleanliness, friendly staff, great toiletries and hot shower. Appreciated the later check out.”
Natalie
Australia Australia
“Good location, central to everything in town. Very clean”
Emma
Australia Australia
“The manager & his wife were very professional and kind amazing people”
Tynneil
Australia Australia
“So clean and fresh super comfortable beds stuff are really friendly”
Senior_011
Australia Australia
“The location and proximity to the Mackay CBD. The soft comfortable bed. We decided to extend our stay & the management went the extra mile to make that happen. The management were very friendly and nothing seemed to be a problem for them to...”
Marie
Australia Australia
““I had a really pleasant stay at this motel. The price was very reasonable for the quality provided, and I was impressed by how clean and comfortable everything was. The staff members were genuinely friendly, welcoming, and always happy to help,...”

Property surroundings

House rules

The Marco Polo takes special requests - add in the next step!
Check-in
Available 24 hours
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about US$131. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Marco Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.