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Experience world-class service at Serhs Natal Grand Hotel & Resort

Serhs Natal Grand Hotel is a beachfront resort located between the beaches of Ponta Negra and Areia Preta. Offering 4 swimming pools, 3 bars and 6 restaurants, this complex offers a variety of food and drinks, as well as entertainment options. Free WiFi is available throughout the hotel. The modern and airy rooms at Serhs Natal boast a balcony with either front or side sea views, air conditioning, a flat-screen TV with cable channels, a minibar, a work desk, a telephone and a safety deposit box. The private bathroom includes a shower, free toiletries and a hairdryer. Some superior suites also boast a spa bath or a private pool in the balcony. Guests have at their disposal and array of entertainment facilities such as a children's playground, a games room, on-site shops and a tennis court. For relaxation, various therapies are offered at Kensho Spa and guests can make use of the sauna and Jacuzzi. Different menu options are offered in the several restaurants available at Serhs Natal and a rich buffet breakfast is served daily at the hotel, which includes fresh fruits, cold cuts, cakes,breaks, local delicacies, hot and cold beverages, cereals and pastries. Other facilities at the hotel include 16 meeting rooms, a 24-hour front desk and free private parking. The hotel is located 4 km from Arena das Dunas and 9 km from Artist's Beach. São Gonçalo do Amarante International Airport is 44 km away.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Top location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Vegetarian, Vegan, Gluten-free, American

  • Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Games room

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 double beds
2 double beds
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom
1 double bed
Living room
1 sofa bed
1 large double bed
1 large double bed
1 extra-large double bed
Bedroom
1 double bed
Living room
1 sofa bed
Bedroom
2 double beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Ana
Denmark Denmark
The pool area was great with many different pools and areas to be in
Daniel
United Kingdom United Kingdom
We had an excellent stay at SERHS Natal. We expend around 10 days, get to know lot of the staff and enjoy the facilities completely. All personnel is wonderful, thanks to everyone. Gouza and Fabio at reception, Julienne and Cilene from the Spa,...
Werner
Qatar Qatar
Excelent resort . We were a party of 4. Big room, with nice facilities. Restaurants at the hotel are great. Will come back and recomend it
Isabella
Brazil Brazil
I loved the pools, the breakfast is amazing, they offer a lot of different fruits, juices, coffees, breads, cakes etc. For me, it is the best breakfast I have ever had in a hotel.
Leo
United States United States
Excellent facility, friendly staff, clean rooms, great location.
Alan
United Kingdom United Kingdom
Cracking hotel, staff are really friendly and helpful - go all inclusive - it really is worth the extra and basically 95% is included - it’s clearly stated on all the menu’s what’s not included. Food is really good with plenty of variety and...
Guilherme
Brazil Brazil
Instalações excelentes, funcionários atenciosos, quarto muito confortável
Denny
Brazil Brazil
Instalação excelente, restaurante Potiguar excepcional. Localização muito boa em Ponta Negra, sendo aproximadamente 2km dos bares e restaurantes. Vista fantástica.
Vinícius
Brazil Brazil
Resort muito bom. Utilizamos a opção do Inclusive. Quarto muito grande. Piscina limpa. Atendimento do bar da piscina muito bom. Vários restaurantes diferentes para o jantar. Café da manhã muito bom.
Osvaldo
Brazil Brazil
A infraestrutura do Resort é excepcional. O atendimento dos funcionários muito prestativa e simpatia. Refeições de qualidade.

Property surroundings

Restaurants

9 restaurants on site
Tapiro Grill.
  • Cuisine
    International
Marenostrum.
  • Cuisine
    International
Potiguar.
  • Cuisine
    Italian • International
  • Open for
    Breakfast
  • Ambiance
    Modern
Renato Romagnoni Pizza.
  • Cuisine
    Italian
  • Ambiance
    Traditional
Potiguar
  • Cuisine
    Italian • International
  • Open for
    Breakfast
  • Ambiance
    Modern
Marenostrum
  • Cuisine
    International
  • Open for
    Dinner
Tapiro Grill
  • Cuisine
    International
  • Ambiance
    Modern
Jangada
  • Cuisine
    Brazilian
SERUTZU Japanese Restaurant
  • Cuisine
    Japanese
  • Open for
    Dinner
  • Ambiance
    Modern

House rules

Serhs Natal Grand Hotel & Resort takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroHipercardElo CreditcardCash

The fine print

Need-to-know information for guests at this property

Please note, bookings with half-board meal plan include breakfast and a buffet-style dinner. Dinner does not include beverages, paid separately. À la carte restaurants are available at a surcharge.

Mastercard and Visa credit cards issued in Brazil can be used for payment in 6 installments (Mastercard) or 3 installments (Visa). Please note that this option is not valid for credit cards issued outside Brazil.

According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.