Hotel ZERMAMA Zermatt

–Excellent location - show map
+59 photos
Scored 9
Rated superb

Excellent location!

9.5

About this property

This brand new renovated hotel in the centre of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Facilities for disabled guests
  • Room service
  • Bar
  • Tea/coffee maker in all rooms
  • Breakfast

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
2 single beds
1 single bed
2 single beds
Bedroom
2 single beds
and
1 sofa bed
Living room
1 sofa bed
2 single beds
Bedroom
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Awatef
United Arab Emirates United Arab Emirates
“My stay at this property was truly exceptional! The room was beautiful, the view was breathtaking, and the location was perfect right in the heart of everything. I especially want to thank the team for the thoughtful upgrade, which made my stay...”
Ho
Hong Kong Hong Kong
“Excellent view Very friendly staff Nice room decor”
Gabriele
Switzerland Switzerland
“Great room in dark wood with comfy bed and balcony. 5 minutes walk from the train station, close to Gornergrat Railway and Sunnega ride. Modern interior AND extra winter coats for free use during stay - liked that touch very much.”
Ramona
New Zealand New Zealand
“- easy check in - great welcome from staff and tour of facilities - foam roller/yoga mat, etc supplied to work out/stretch in room - rain shower is phenomenal! - cosy bed and window seat - stocked coffee and tea! Was such a wonderful stay at...”
Kateryna
Switzerland Switzerland
“We stayed at this hotel for one night. The hotel is located rather close to the train station, about 6 minutes walk. It is modern and very clean. The bed was really comfortable. We had a room with a nice balcony overlooking the river.”
Alison
Australia Australia
“Everything, friendly staff, great food, location and very modern aesthetic. Comfortable bed and lovely room. Expensive but Zermatt is expensive. Overall I would definitely return.”
Valeriia
Netherlands Netherlands
“Great place if you want to see Zermatt during the Swiss day, yet still in a quieter area, where sounds of celebration do not disturb your rest.”
Frances
Australia Australia
“Arrived by train . Walking distance from the station . Lovely terrace with view of Matterhorn. Staff were fantastic. Elizabeth at reception very helpful.”
Katharine
United Kingdom United Kingdom
“Stylish hotel, convenient for the station (and they gave me a lift on the way back.) Friendly, welcoming staff. I appreciated the upgrade to a double room, which was very nice, with L'Occitane products in the bathroom. Not cheap, but I suspect it...”
Abdulrahman
United States United States
“The location was great and the view was wonderful. The room is spacious and have all the amenities. The vibe is soo cozy and warm.”

Hotel surroundings

Restaurants

1 restaurant on site
Zer Mama Bistro
  • Cuisine
    American • Austrian • International • European
  • Open for
    Breakfast • Brunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern
  • Dietary options
    Vegan • Gluten-free • Dairy-free

House rules

Hotel ZERMAMA Zermatt takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel ZERMAMA Zermatt in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.