「Very welcoming and helpful staff. I would especially like to mention the following hotel employees: Lawrence, Julietta, Fabio, Bogdan and Adi. Magnificent view from the room to the lake.
The room is comfortable.
An unforgettable magic experience...」
S
Sumee
オーストラリア
「Beyond expectation customer service at front desk, housekeeping and concierge, the room was large and the staff were excellent.」
M
Marilyn
イギリス
「Hotel and location」
S
Stefan
スイス
「Very nice room, biggest bed I have ever seen :-), friendliness of staff (they really care), breakfast food quality was very nice, amazing view from the room, room can be made very dark for very good sleep, very quiet」
F
Fahad
サウジアラビア
「The staff were amazing, always ready to assist.」
S
Sumaiya
アラブ首長国連邦
「One of the best hotels I’ve stayed it with the most efficient and hospitable staff . Anything required was immediately given and the staff went above and beyond to make our stay as comfortable and happy as possible . Would definitely go back and...」
N
Nosheen
イギリス
「The location, food and staff were all exceptional. It was lovely being able to walk around near Lake Lucerne every day. The train station was around 10-15 mins walk away. The staff were so helpful and friendly and ensured my birthday was one to...」
P
Patricia
香港
「Location and the staffs are so helpful and friendly」
P
Peter
イギリス
「Lovely location on the lake. Well appointed room and extremely large bed.
Staff were very helpful especially the concierge. We didn’t try all the restaurants but the food was generally very good. We used the gym a couple of times as well as the...」