Payment method is via Credit Card. The property accepts all major credit and debit cards (Visa, MasterCard, Amex, Discover, JCB, Dinners, etc). Guest also have the option to pay via bank transfer. Please note all passengers must pay an extra fee of 19% VAT. This fee is not automatically calculated in the total costs for the reservation. Pets upon request. Minimum pet fee USD75, stay more than 8 night pet fee change to USD10 per night. No cats allowed. Please note this property does not include a daily maid service, therefore guests are kindly requested to keep the space tidy and clean. No smoking or parties allowed. Smoking/party evidence will result in stay termination and 200 USD fee. A picture of National Identification Document or Passport must be sent before check in date for security purposes. Any damage or missing items to the property may be discounted from guests CC if its not payed by the guest 5 day after the damage is detected and informed to him. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Please inform Vista Pucón 2D2B con vista al Volcán in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

Quiet hours are between 20:00:00 and 07:00:00.