Sustainability certification

Canopy by Hilton Hangzhou West Lake

–Great location - show map
+31 photos
Scored 8.7
Rated fabulous

Staff

9.0
  • Lake view
  • Garden
  • Terrace
  • Balcony
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

About this property

Prime Location: Canopy by Hilton Hangzhou West Lake is situated in Hangzhou city centre, offering easy access to key attractions. Wushan Square lies 1.7 km away, while Hangzhou Xiaoshan International Airport is 27 km from the hotel. Comfortable Accommodations: Rooms feature air-conditioning, bathrobes, tea and coffee makers, and free toiletries. Additional amenities include balconies with lake views, work desks, and free WiFi. Dining Options: The modern restaurant serves European cuisine with brunch, lunch, dinner, high tea, and cocktails. Breakfast includes continental, buffet, à la carte, Italian, vegetarian, and Asian options. Leisure Facilities: Guests can enjoy a fitness centre, sun terrace, hot tub, and free bicycles. The hotel also offers a bar, coffee shop, and free on-site parking. Nearby Attractions: Nearby points of interest include Lingyin Temple (9 km), Xixi Wetland (13 km), and The Moon Reflected in Three Pools (4.2 km).

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Terrace
  • Tea/coffee maker in all rooms
  • Bar
Canopy by Hilton
Hotel chain/brand
Canopy by Hilton

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Italian, Vegetarian, Asian, Buffet, Breakfast to go

  • Free parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Sustainability

This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Alecksey
Russia Russia
“The hotel is good. Breakfasts are fine. The location is good as well.”
Zanne
Singapore Singapore
“Excellent room facilities. Loved location, the free daily cocktails. The super friend tour coordinator located at lobby. For 5 hr car around Hangzhou only US$50. For whole day to wuzhen n xizha US $100 and to airport for 5 plus 10 luggage is only...”
Seng
Singapore Singapore
“The hotel staff were all very efficient. It is close to Xi Hu and its attractions. It is also near to shopping malls and one will not lack choices in terms of food.”
Betsy
South Korea South Korea
“The location is great! It's a short walk to Xihu! The room was really clean. I love how the hotel provides a Dyson hairdryer and toilets are equipped with bidet! The decor of the hotel is really pretty, you can see how much effort they put into...”
Baobei
Singapore Singapore
“Check in male staff, Joey and bellboy Dragon were amazing, they went the extra mile to make our stay perfect Joey took initiative to help me out as I cannot read Mandarin well. Dragon helped us under the hot sun without complaints, and even...”
Kiichi
Japan Japan
“The room was very clean and comfortable. Also design are very impressive! Thanks.”
Joanne
Singapore Singapore
“Clean and big room. Very comfortable bed. Very convenient location. Bathroom is big”
Chin
Malaysia Malaysia
“Modern Design Hotel, faciliate all very good with Dyson hair dryer in toilet.”
Xh2023
Singapore Singapore
“The hotel room is very spacious and clean, the location is convenient, hotel staff are friendly”
Thian
Singapore Singapore
“It is located in a quiet location of the city. The West Lake and the nearby shopping centres are all within walking distance. Excellent in term of location.”

Hotel surroundings

Restaurants

1 restaurant on site
Nettare餐酒吧
  • Cuisine
    European
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Modern

Facilities of Canopy by Hilton Hangzhou West Lake

Great facilities! Review score, 9

Most popular facilities

  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Terrace
  • Tea/coffee maker in all rooms
  • Bar

House rules

Canopy by Hilton Hangzhou West Lake takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash