Free parking, Private parking, On-site parking, Electric charging
Views
Balcony, City view, View, Garden view
Free WiFi
Internet services
Shuttle service
Airport shuttle, Shuttle service
Kitchen facilities
Electric kettle, Dining table, Refrigerator, Dining area
Wellness
Fitness centre
Accessibility
Wheelchair accessible, Lower bathroom sink, Higher level toilet, Entire unit located on ground floor
About this property
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G network signals. Free in-room internet is available.
Shangri-La Hangzhou is a 2-minute walk from Su Causeway, a 3-minute walk from Impressions Of the West Lake and a 13-minute drive from Lingyin Temple. The hotel is a 15 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport.
Air-conditioned rooms fitted with carpeted flooring enjoy beautiful views of Baoshi mountain or gardens. A flat-screen TV, minibar and personal safes add to the comfort of each room.
The modern Fitness Centre has a well-equipped gym. The hotel also provides a business centre and free parking. Shangri-La Hangzhou offers a wide range of facilities for conferences and social functions.
Guests may sample international buffet spreads at Coffee Garden and Hangzhou and Cantonese style cuisines at Shang Palace.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
“The room offers a wonderful view of the scenic West Lake. The staff members are very helpful. In particular, I wish to give my compliments to the amiable staff members of the lounge and restaurant.”
Elsi
Greece
“The location of the hotel is unique!! Also this is a historical building with beautiful atmosphere and surroundings. The room they gave us was huge with high ceilings and beautiful windows looking at the lake. I hope to return soon”
Wendy
Singapore
“Staff was helpful. I was trying to organise a birthday party for one of the group. Came out quite well.
The rooms are clean and well kept, but needs updating.”
W
Wei
Canada
“Located in a quiet area of the West Lake and steps away from the Su and Yanggong Causeways, and directly below a hiking trail up the hills behind: this is a very romantic location. Hotel breakfast was excellent and there are also reasonable shops...”
K
Kit
Singapore
“The location is very good, almost next to West Lake where we took morning walks. Nearby there are eateries and convenience shops. The staff were very helpful to advise on places of interest and how to get there.”
Y
Yazhen
United States
“Walking distance to the west lake, 白堤和苏堤。The staff is very helpful calling didi or taxi for us.”
C
Charles
United Kingdom
“Lovely stylish hotel with a wonderful view of the lake from our room and an excellent executive lounge.
Staff very good and helpful”
Artur
Poland
“great location and breakfast full of choices and that would be all pros”
Jieying
Sweden
“If you would like to not be in the city, this is one of the best locations to be next to the West Lake.”
Katherine
Indonesia
“Great location right across the West Lake and next to the Yue Fei Temple, as well as some nice little restaurants and convenience stores. This hotel is a bit old but still very clean, the service is also perfect, if you need something the staff...”
Hotel surroundings
Restaurants
2 restaurants on site
咖啡苑
Cuisine
American • Asian
Open for
Breakfast • Lunch • Dinner • High tea
Ambiance
Family friendly • Traditional • Modern • Romantic
香宫
Cuisine
African • Chinese
Open for
Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Vegetarian
House rules
Shangri-La Hangzhou - The back garden of West Lake takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 350 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a valid government-issued ID card or passport upon check-in.
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