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About this property

Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, mountain or city views, and modern amenities such as free WiFi, minibars, and flat-screen TVs. Exceptional Facilities: Guests enjoy a swimming pool with a view, fitness centre, sun terrace, open-air bath, restaurant, bar, and free on-site parking. Additional services include beauty treatments, a business area, and a tour desk. Dining Experience: The family-friendly restaurant offers Caribbean cuisine with vegetarian and gluten-free options. Breakfast includes local specialities, juice, pancakes, cheese, and fruits. Prime Location: Located in Santa Marta city centre, the hotel is 14 km from Simón Bolívar International Airport. Nearby attractions include Bahía de Santa Marta Beach (7-minute walk), Santa Marta Cathedral (700 metres), and Santa Marta Marina (8-minute walk). Scuba diving is available in the surroundings.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

  • Situated in the real heart of Santa Marta, this hotel has an excellent location score of 8.8

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

  • Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
or
3 single beds
2 single beds
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lucy
    United Kingdom United Kingdom
    The 'Cool Bar' on the roof. Varied buffet breakfast, constantly replenished with a good choice although more Colombian than Western.
  • Carsten
    Germany Germany
    Good to escape from the noisy city of Santa Marta. Rooms are comfortable and clean.
  • Vienda
    United Kingdom United Kingdom
    Very clean, perfect temperature, kind staff. I was really sick during my stay and it was such a relief to be in an environment that lacked nothing.
  • Fayaz
    Canada Canada
    Very kind and accommodating staff. Confiable rooms and breakfast was good.
  • Genevieve
    Australia Australia
    Rooftop pool is lovely, Bleydis was a really nice server and very patient with my lack of Spanish. Nice location to walk to the beach and along the promenade (took uber/taxi home at night though). Breakfast was okay. Restaurant menu was decent....
  • Bartosz
    Poland Poland
    Really neat and great hotel in Santa Marta. Located in a neighborhood close to the bay. The staff is very nice and helpful. Breakfast was good and somehow local :)
  • David
    Czech Republic Czech Republic
    Real 4*, excellent bed, very good restaurant, the breakfast little simple though
  • Alison
    United Kingdom United Kingdom
    Wonderful hotel, the view from our room was spectacular. The rooftop pool was outstanding and the food in both the sky bar and main restaurant was excellent. The staff were all very helpful and special shout out to Laura! I would thoroughly...
  • Steve
    Canada Canada
    Great breakfast buffet, easy to walk everywhere, friendly staff, good views ib all directions, bar and little pool on 16th floor. Very little noise from outside.
  • Melisa
    United Kingdom United Kingdom
    very clean, great house keeping team and front of house

Hotel surroundings

Restaurants

1 restaurant on site
  • Blue Ribbon by Lemaitre
    • Cuisine
      Caribbean
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

House rules

Best Western Plus Santa Marta Hotel takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodation plus service). Please note only guests with a Visa PIP3, PIP5, PIP6, PIP10, TP7, TP11 or tourist visa TP12 are exempt from paying value added tax (IVA) during their stay.

There is an optional tourism tax per person/stay.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

License number: 42551