Free parking, Private parking, On-site parking, Valet parking
Kitchen facilities
Coffee machine, Dining table, Refrigerator
Family friendly
Family rooms, Flat-screen TV, Air conditioning
Wellness
Hot tub/Jacuzzi
Free WiFi
Internet services
Views
City view, View, Garden view, Pool view
Accessibility
Entire unit wheelchair accessible, Upper floors accessible by elevator
Swimming pool
Private, Shallow end, Outdoor swimming pool, Pool bar
You might be eligible for a Genius discount at Hotel Tonchalá. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property.
Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower.
Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area.
Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients.
Ventura Plaza Shopping Centre is just opposite the hotel and General Santander Stadium is within a 10-minute walk.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
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Limited supply in Cúcuta for your dates:
1 four-star hotel like this is already unavailable on our site
Guest reviews
Categories:
Staff
8.9
Facilities
8.3
Cleanliness
8.7
Comfort
8.6
Value for money
8.2
Location
9.3
Free WiFi
8.9
Select topics to read reviews:
Guests who stayed here loved
Fernández
Venezuela
“Desayuno excelente, con gran variedad para escoger. La ubicación excelente frente al Centro Comercial. La atención de su personal A1”
Juan
Mexico
“La ubicacion es perfecta. El desayuno es bien rico. El ambiente agradable”
Mabel
Colombia
“Súper en todo!!!!! La instalaciones, el personal, muy chevere 🤗”
C
Camilo
Chile
“Muy buen ubicación y excelente atención del personal.”
Figuera
Venezuela
“La atención es insuperable, tanto en la recepción como el personal del restaurante y el Señor Ivan que nos atendió de maravilla. Estamos muy agradecidos y encantados, nos quedaríamos mil veces en el Tonchalá.”
J
Juan
Guatemala
“La buena atención de sus recepcionistas y personal de restaurante”
Datty
Venezuela
“Buena opción pueden mejorar más las instalaciones y se postula como una gran opción”
Fernavas
Ecuador
“Comodidad, limpieza, personal amable, calidad de comida, ubicación.”
Figuera
Venezuela
“La habitación muy cómoda y amplia, las instalaciones muy bonitas, el desayuno excelente. Todo el personal es muy amable, especialmente Andres, agradecemos mucho su atención.”
Hotel Tonchalá takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Tonchalá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
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