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About this property
Beachfront Location: El Deseo Serendipity Tortuguero in Tortuguero offers direct beachfront access with stunning sea views. Guests can relax on the sun terrace or explore the lush garden. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities. Additional comforts include free WiFi, private check-in and check-out, and soundproofing. Dining Experience: The traditional restaurant serves American, Mexican, and local cuisines with vegetarian, vegan, and dairy-free options. Breakfast includes warm dishes, pancakes, cheese, and fruits. Exceptional Service: Highly rated for its attentive staff and excellent service support. Guests appreciate the convenient location and easy access to Tortuguero Beach, just a few steps away.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
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Guest reviews
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Guests who stayed here loved
- Lay
United Kingdom“Brilliant customer service. They could not do enough to help us!” - Lay United Kingdom“Our daughter forgot her laptop which she needed for work and Cooper ( hotel manager) could not have been more helpful - lending us his own personal one to use. Absolutely outstanding customer service from him particularly, but also from all the...”
Sally United Kingdom“Had a lovely stay and the service was really good. They carried our bags from the boat and nothing was too much trouble. Nice area outside with seating overlooking the sea. Perfect location.”- Jessica
Netherlands“Absolutely wonderful staff! They are incredibly kind and always ready to help—whether it’s arranging transportation for your luggage, assisting with activities, or welcoming you with a refreshing drink upon arrival. The location right by the beach...” - Bastien
France“Beautiful place to stay. Quiet and well managed by Cooper. It is not cheap, but this is a gd standing for such a remote place. Verry easy organisation and communication before arrival.” - Roy United Kingdom“The staff were helpful and friendly and the location was amazing”
- Andrew United Kingdom“Great staff lead by Viviana. Always so willing to help us experience the delights of a fabulous community.”
- David Netherlands“Great location at the beach, close to the tow 2-3 minutes walking. The staff was superfriendly and helpfull”
- Christine
Ireland“Comfortable beds. Lovely breakfast. Helpful staff. A 10 minute walk to town centre. Could book tours through the hotel. Johnny the tour guide was amazing!!! So so knowledgeable and fun.” - Miranda United Kingdom“Cooper was brilliant and meet us from the port to carry our bags etc . Location on the beach next to the national park . Helped us to organise tours to see the Turtles and boat trip on the canals . Gave us torches and binoculars to use . Breakfast...”
Hotel surroundings
Restaurants
- Restaurant #1
- CuisineAmerican • Mexican • Local
- Open forBreakfast • Cocktail hour
- AmbianceTraditional
- Dietary optionsVegetarian • Vegan • Dairy-free
House rules
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform El Deseo Serendipity Tortuguero in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
This property will not accommodate hen, stag or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
