Hotel Alster Au

–Great location - show map
+44 photos
Scored 8.4
Rated very good

Staff

8.9

You might be eligible for a Genius discount at Hotel Alster Au. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Historic Setting: Hotel Alster Au in Hamburg is housed in a historic building, offering a unique atmosphere. Guests enjoy garden views and a sun terrace, complemented by free WiFi throughout the property. Comfortable Accommodations: Rooms feature private bathrooms, tea and coffee makers, and parquet floors. Additional amenities include sofa beds, work desks, and free toiletries, ensuring a comfortable stay. Dining and Leisure: A buffet breakfast is served daily, featuring juice, cheese, and fruits. The hotel offers an outdoor fireplace, minimarket, and outdoor play area, catering to all guest needs. Convenient Location: Located 18 km from Hamburg Airport, Hotel Alster Au is close to attractions such as Inner Alster Lake (21 km) and Hamburg Central Station (20 km). Guests appreciate the convenient location and excellent room comfort.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Non-smoking rooms
  • Free WiFi
  • Free parking
  • Family rooms
  • Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (8.3)

Breakfast info

Buffet

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 single bed
Bedroom
1 extra-large double bed
Living room
2 sofa beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jesper
Denmark Denmark
“Felt right at home. Perfect stop on the way, with the best beds of the holiday (consensus of full family). Host was very kind and generous. Would certainly visit again - such a pretty and well-kept place.”
Tasimbanashe
Germany Germany
“It felt really comfortable like being at home and the room and bathroom were well decorated and equipped with even things like ear buds and a shareable kitchen on the same floor Also makes a great wedding venue The staff was really excellent”
Edda
Germany Germany
“Wonderful old house with nice apartment - great for families! Good breakfast!”
Michal
Israel Israel
“Proximity to nature and hiking trails. Spacious rooms, equipped dining area for the benefit of the guests. Good feeling of privacy and excellent service”
Michal
Israel Israel
“Spacious rooms, a nice dining area where we can eat our own meals, a well-kept yard, a green area suitable for hiking. Good sense of privacy, nice staff.”
Kathrin
Germany Germany
“So wunderbare Dorf-Idylle und Natur, ganz nah an Hamburg und dem Flughafen. Ein Traum!”
Laurence
Belgium Belgium
“Nous avons fait l'étape d'une nuit. Très calme. Ils avaient mis un lit de bébé pour notre fils d'1m50 mais ce fut vite réglé. Chambre bien équipée. Une petite kitchenette commune qui peut être utile. Un petit déj ok”
Linda
Sweden Sweden
“Vi bokade sent på genomresa och att hitta rätt var lite krångligt då incheckning var på tyska. Till slut hittade vi rätt nyckel med hjälp av ett telefonsamtal. Rummet var väldigt trevligt, ljust och fräscht.”
F
Germany Germany
“Sehr schönes, nicht so großes Hotel mit persönlichem Flair, tollen Betten und einem sehr netten und aufmerksamen Personal”
Bart
Netherlands Netherlands
“Fijne ruime kamer met ruime badkamer en lekker douche.”

Hotel surroundings

House rules

Hotel Alster Au takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 820 is required on arrival. That's about US$954. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 10 per child, per night
14+ years
Extra bed upon request
€ 24 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardMaestroEC-Card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please inform Hotel Alster Au in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of € 820 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.