Sustainability certification

Novotel Frankfurt City

–Great location - show map
+62 photos
Scored 8.2
Rated very good

Staff

8.9
  • Pets allowed
  • Free WiFi
  • Free parking
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage

About this property

This 4-star hotel features modern rooms, a sauna and a fitness room. It lies 500 metres from Frankfurt Messe S-Bahn train station and a 10-minute train ride from the city centre. All the spacious rooms at the Novotel Frankfurt City feature a minibar, air conditioning and cable TV. Wi-Fi internet is available in all areas. Guests can enjoy drinks and food at the on-site NOVO² Bar Lounge & Eatery. During warmer months, guests can enjoy drinks and meals on the terrace.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet, Breakfast to go

  • Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
2 single beds
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Robert
Germany Germany
“Great location between two train stopping locations. Pretty quiet. The bed was very comfortable.”
Hugo
France France
“Breakfast is like in every Novotel, big and generous. It is not a surprise live every Novotel.”
Erika
United Kingdom United Kingdom
“Staff was great, everyone i interacted with were very helpful and friendly. The room was very clean, quiet, good size and all ready for our arrival. Great parking.”
Ysb
Turkey Turkey
“We were greatly helped at the front desk by Lars (Customer Relations Manager).”
Arturo
Australia Australia
“Met our every requirement. Excellent service Very comfortable”
Laura
France France
“The breakfast was very good! Excellent coffee! We loved our stay! Thank you!”
Mahesh
Ireland Ireland
“Great central location and very helpful staff. Rooms were spacious and comfortable.”
Ndoye
Germany Germany
“One of the best hotel in Frankfurt.clean and friendly staffs.”
Anonymous
Netherlands Netherlands
“A very decent neighborhood, close to the business district, with walking distance to the downtown restaurants. Free parking just next to the hotel entrance, or else you can also pay for the indoor garage parking.”
Chong
Singapore Singapore
“We had a short but pleasant stay at the hotel for one night. The room was fairly clean, and the essential toiletries were provided, though it would have been great if toothbrushes and toothpaste were included. The hotel has a cozy atmosphere, and...”

Hotel surroundings

Restaurants

1 restaurant on site
NOVO² Bar Lounge & Eatery
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Gluten-free • Dairy-free

House rules

Novotel Frankfurt City takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print

Need-to-know information for guests at this property

2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.