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About this property

This 4-star hotel in Bergneustadt is surrounded by scenic Bergisches Land countryside. Guests at Phönix Hotel enjoy free use of the 600 m² spa with sauna, gym and swimming pool. The bright rooms at Phönix Hotel Bergneustadt all include a seating area with flat-screen TV as well as a modern bathroom. Free Wi-Fi is available in the whole hotel. A rich buffet breakfast and selection of regional cuisine are served in the Phönix’s restaurant, which features a modern design. Drinks are also served in the bar or on the restaurant terrace. Guests can go hiking or cycling here in the Bergisches Land countryside. On-site leisure facilities include billiards/pool, table football and tennis. The Phönix Bergneustadt offers free bicycle storage and free parking for motorbikes and cars. Cologne is a 45-minute drive away via the nearby A4 motorway.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Buffet

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Prices converted to USD
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Please select one or more options you want to book

All available rooms

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Single Room
  • Free cancellation before 18:00 on 9 October 2025
  • No prepayment needed – pay at the property
Continental breakfast included
  • 1 single bed
US$338 for 3 nights
  • You won't be charged yet

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Room type Number of guests Today's price Your choices

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  • 1 single bed
Cot available on request
194 feet²
Ensuite bathroom
Flat-screen TV
Free WiFi

  • Shower
  • Bathrobe
  • Safety deposit box
  • Toilet
  • Towels
  • Linen
  • Socket near the bed
  • Hypoallergenic
  • Desk
  • Seating Area
  • Satellite channels
  • Radio
  • Heating
  • Hairdryer
  • Carpeted
  • Cable channels
  • Wake-up service
  • Laptop safe
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Baby safety gates
Max adults: 1
Only for 1 guest
US$113 per night
Price US$338
Excluded: 7 % VAT
  • Superb breakfast included
  • Free cancellation before 18:00 on 9 October 2025
  • No prepayment needed – pay at the property
  • We have 1 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Steve
    United Kingdom United Kingdom
    Very clean and comfortable. Set in a secluded location, but limited car parking, nice food and wine. Great breakfast selection.
  • Petra
    Netherlands Netherlands
    A perfect breakfast, delicious:) and a nice swimming pool. Also the location of the hotel. Lovely view.
  • Babara
    Israel Israel
    very nice landscape seen from super large windows in large rooms, very good food, large buffet for breakfast, parking, swimming pool, sauna, spa, silent wellness area, bar, great area for light trekking, reservoir lake, very welcoming and...
  • Alexander
    Czech Republic Czech Republic
    The hotel is perfect designed, sound quality, has all you need during work trip: rich breakfast, comfortable and big room, wellness: swimming pool and saunas to use after work, very good place to have great dinner. parking is directly at door for...
  • Christoph
    Germany Germany
    Tolles Haus - Super Aussicht - leckeres Essen … was will Frau 🙋‍♀️ und Mann 🙋‍♂️mehr?
  • Christiane
    Germany Germany
    Sehr aufmerksames Personal , saubere Zimmer Sehr schöner Wellness und Pool Bereich Man kann draußen sehr schön sitzen mit einer tollen Aussicht
  • Nata
    Germany Germany
    Super Lage, insgesamt sehr schönes sauberes Hotel mit Restaurant, großem Bar und Terrasse mit wunderschönem Aussicht. Nettes Personal und ganz großen Spa Bereich mit großem Pool, Dampfbad, Sauna, vielen Entspannungs-Räumen mit Liegen drinnen und...
  • Hans
    Germany Germany
    Tolle Unterkunft kommen sehr gerne wieder. War Erholung pur. Seer gutes Essen. Super Bedienung. Alles perfekt. Eine tolle Aussicht über Bergneustadt. Bis dato die beste Unterkunft im Kreis Gummersbach. Unserer Meinung 😉
  • Dorit
    Germany Germany
    Das freundliche Personal und die Sauberkeit. Der Pool und der Saunabereich sind sehr schön und der Außenbereich hat einen Sandstrand sowie eine tolle Aussicht ! Gerne wieder! Frühstück: Alles, was der Mensch braucht und darüber hinaus 😀
  • Eileen
    Germany Germany
    The Hotel was easy to reach both with car and public transportation. The view from our room was very nice. The room and bathroom were also clean. The breakfast was good. The wellness area includes pool and sauna, it was clean and relaxing. They...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      German • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

House rules

Phönix Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Check-out
From 06:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroEC-CardCash