You might be eligible for a Genius discount at TORTUE Hamburg. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

This boutique hotel is directly located in Hamburg city centre, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants. Free WiFi is provided throughout the property. The TORTUE Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards. All rooms at the TORTUE Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products. With such a central location, the TORTUE Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away. The nearest airport is Hamburg Airport, 9 km from the property.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hamburg, this hotel has an excellent location score of 9.7

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
GreenSign
GreenSign

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Aare
Estonia Estonia
Perfect location, luxurious settings and auper friendly staff are a good combination. All kitchens are good, and actually thwre is an outstanding one in the small French a la carte restaurant a few steps away.
Nl011
Serbia Serbia
Hotel position Front desk Room service Cleaning staff Brasserie Bathroom Air Condition
Monica
Germany Germany
A friendly, welcoming place to stay. Centrally located.
Christian
Germany Germany
Wonderful welcome, excellent rooms with comfortable beds and bathrooms. Very friendly staff.
Joann
United Kingdom United Kingdom
A fabulous location and a characterful hotel with great rooms and lots of history. Comfortable beds, great bathrooms and nice bathroom products.
Graham
United Kingdom United Kingdom
Stunning decoration, pristinely clean, and served by helpful and proficient staff. Great vibe
Sarah-jane
Switzerland Switzerland
Stunning. Great location for my meeting. Great welcome at reception and friendly and helpful. Stunning room, very clean and comfortable.
Stephen
United Kingdom United Kingdom
Beautiful facilities. Great location. Great staff. Lovely rooms.
Ajsa
Germany Germany
The property was so relaxing and the staff was so friendly. I had a great nights sleep after a long business trip due to the comfortable bed and ambient of the room. It was truly a lovely experience.
Gebhardt
Germany Germany
Fresh modern design, great staff, the breakfast was very good, definitely worth it! We got a very nice welcome drink as well which we found pretty generous!

Hotel surroundings

Restaurants

3 restaurants on site
brasserie
  • Cuisine
    French
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Traditional • Modern
JIN GUI
  • Cuisine
    Chinese • Japanese
  • Open for
    Lunch • Dinner
  • Ambiance
    Modern
chez l'ami TORTUE
  • Open for
    Dinner
  • Ambiance
    Modern

House rules

TORTUE Hamburg takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 15 years
Extra bed upon request
€ 50 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverEC-CardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TORTUE Hamburg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.