Sustainability certification

Crowne Plaza Madrid - Centre Retiro by IHG

–Great location - show map
+81 photos
Scored 8.8
Rated fabulous

Staff

9.3

Property highlights

About this property

Comfortable Accommodations: Crowne Plaza Madrid - Centre Retiro by IHG in Madrid offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, sofa bed, and parquet floors. Dining and Leisure: The family-friendly restaurant serves Mediterranean cuisine with vegetarian options. Guests can enjoy brunch, lunch, dinner, and high tea. The bar provides a relaxing atmosphere. Convenient Location: Located 11 km from Adolfo Suarez Madrid-Barajas Airport and 2 km from El Retiro Park. Nearby attractions include Puerta de Atocha and Reina Sofia Museum. Public transport options enhance the stay. Guest Satisfaction: Highly rated for room comfort, attentive staff, and excellent service support.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Top location: Highly rated by recent guests (8.6)

Breakfast info

Continental, Buffet

  • Private parking at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
1 extra-large double bed
and
1 sofa bed
1 large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Mehdi
New Zealand New Zealand
“Great location. Staff members were incredibly helpful and welcoming”
Richard
Australia Australia
“The staff were very friendly. Very comfortable bed. Plenty of space in the room. Had dinner in the restaurant and it was very good. Not in the city centre but very close to a metro stop.”
Zy
Germany Germany
“The location is strategic, situated in a quiet(er) neighbourhood with bus stops just outside of the hotel, metro station is about 100m away, close to Atocha train station and Retiro Park. Room is huge enough for 3 (we went for a family room), the...”
Adonye
United Kingdom United Kingdom
“The hotel rooms are very quiet and clean. We didn't hear any noise from other guests. All the staff were very friendly and welcoming. The hotel is only 5 minutes walk from the station.”
Sofia
Latvia Latvia
“The room was nice, clean and comfortable. Breakfast offers variety of selection.”
Rita
Ireland Ireland
“Quiet yet convenient location. 10-15 minutes walk from Retiro Park. 2-3 minutes walk to a metro station. Lovely receptionist who welcomed me and gave me an upgrade.”
Diana
Portugal Portugal
“Hotel staff very courteous and helpful. Paloma from FO was so kind and attentive!”
Thomas
Ireland Ireland
“The breakfast was was fine. The location of the hotel was great, just a short walk to some of Madrids main attractions. All the staff, but in particular, the reception staff were extremely helpful.”
He
China China
“Not in the very center of the city, but only 2 minutes walk to the metro station.”
Derrin
United Kingdom United Kingdom
“Great modern feel, very comfortable beds. Staff very helpful.”

Hotel surroundings

Restaurants

2 restaurants on site
Restaurante #1
  • Cuisine
    Mediterranean
  • Open for
    Brunch • Lunch • Dinner • High tea
  • Ambiance
    Family friendly
  • Dietary options
    Vegetarian
Restaurante #2
  • Cuisine
    Mediterranean

House rules

Crowne Plaza Madrid - Centre Retiro by IHG takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte BlancheCash