About this property

Featuring 2 outdoor swimming pools surrounded by gardens, Hotel Puerto de la Cruz offers spacious rooms with balconies. It is within 5 minutes’ walk of central Puerto de la Cruz and 1.1 km from the oceanside Lago Martianez salt-water lake. Free WiFi is available. Each bright room at FERGUS Puerto de la Cruz has simple, modern décor and air conditioning. All rooms have satellite TV and a bathroom with a hairdryer. Air conditioning is available. A safe and minibar are available. The hotel has a buffet restaurant and a bar, where there is live entertainment and music. There is also a poolside bar. One of the swimming pools is heated and there is also a children’s swimming pool. The hotel offers a free shuttle service to Martianez Shopping Centre, available from Monday to Friday, and Saturday morning as well. Mount Teide National Park with its famous volcano can be reached in 1 hour by car. Santa Cruz de Tenerife, its port and the island’s North Airport are within 30 minutes' drive of the hotel. Private parking is subject to availability.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Buffet

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
3 single beds
or
1 single bed
and
1 large double bed
Bedroom
1 large double bed
Living room
2 sofa beds
2 single beds
and
1 sofa bed
2 single beds
1 single bed
1 single bed
2 single beds
or
1 double bed
Bedroom
1 large double bed
Living room
2 sofa beds
Bedroom
1 large double bed
Living room
2 sofa beds
3 single beds
or
1 single bed
and
1 double bed
3 single beds
or
2 single beds
and
1 double bed
3 single beds
or
2 single beds
and
1 double bed
2 single beds
or
1 double bed
2 single beds
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Ecostars
    Ecostars

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Yvonne
    Bulgaria Bulgaria
    Good hotel room with terrace, very good breakfast and dinner.
  • Corey
    Ireland Ireland
    The front desk staff was friendly and helpful. Due to a last-minute cancellation by another property, I was forced to book this hotel only 4 days before my trip. Upon arrival, I received an upgraded room, which had an exceptional ocean view and...
  • Ogunsola
    United Kingdom United Kingdom
    Excellent experience, nice rooms with good views and staff hospitality was great👍
  • Zsuzsanna
    Hungary Hungary
    Beautiful, very clean and well-located hotel. I have been to many 4 star hotels but for a 4 star one this one is excellent. There was a buffet breakfast and the receptionists and restaurant staff were amazing. The interiors are very spacious and...
  • Rytis
    Lithuania Lithuania
    Very good breakfast, a wide selection of various foods. We really like location. very nice two big balconies with beautiful view. It was really large and comfortable bed.
  • Joana
    Portugal Portugal
    Fantastic hotel. Beds were very comfortable, we loved the view from our room. Breakfast and dinner were excellent. The staff was very helpful, we would like to thank Carla from the reception desk. We also liked the flamego show, in the evening.
  • Karen
    Spain Spain
    Close to bus service , and the courtesy bus was so helpful.
  • Kamil
    Italy Italy
    Very nice, modern, renovated room with ocean view.
  • Catherine
    Ireland Ireland
    I liked the pool. I liked breakfast buffet and staff there
  • Patrick
    Ireland Ireland
    The staff were very friendly. The pool and all day entertainment was super. Breakfast was fantastic but the evening buffet not so good. The room was spotless with a great seaview and the bed was so comfy with lovely big pillows.

Hotel surroundings

Restaurants

2 restaurants on site
  • Restaurante #1
    • Cuisine
      Local • International
    • Open for
      Breakfast
    • Ambiance
      Modern
    • Dietary options
      Gluten-free • Dairy-free
  • Restaurante #3

    No additional info available

House rules

FERGUS Puerto de la Cruz takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2+ years
Extra bed upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print

Need-to-know information for guests at this property

Please note that the half-board rates include breakfast and dinner.

Lunch hours: From 1:00 p.m. to 3:00 p.m., every day

Dinner hours: From 18:30 p.m. to 21:00 p.m. from November to April and from 19:00 to 21:30 from May to October

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

When booking half board, please note that drinks are not included.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.