Get the celebrity treatment with world-class service at Hotel Puerta America

The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighbourhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away. Cartagena Metro Station is just 200 metres from the hotel.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.1)

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

  • Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 large double bed
1 double bed
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

David
United Kingdom United Kingdom
Quirky which each floor designed by different architect
Cem
France France
The design, the convenience of getting to and from the airport, the view from the room, the size and layout of the Executive room
Rj
United Kingdom United Kingdom
The room was clean and spacious. The staff were all nice and accommodating. I like that the designs are all different on each floor. The location is not too bad as there are train stations 5-7 minutes away from the hotel. There are many...
Nikola
Montenegro Montenegro
Excellent hotel with spacious and modern designed rooms. Metro 200m from hotel
David
United Kingdom United Kingdom
The property was unique. The room was very unusual. Certain aspects were great.
Donna
Australia Australia
Location and the interior design on each floor were amazing
Dan
United Kingdom United Kingdom
24 hour room service, lovely interior design. Nice pool and helpful staff. It’s your standard 5 star. It’s close to Cartagena station, nice restaurants nearby. 15 minutes walk to CICD
Charlie
United Kingdom United Kingdom
Friendly, polite staff and a truly unique hotel. We stayed on level 1 the 'space club's level and it was astounding. Location is brilliant for both the Bernabeu stadium and central Madrid areas. Had an amazing stay, one problem with the electric...
Stephen
United Kingdom United Kingdom
Design of each floor was amazing Pool attendant very attentive
Elena
Israel Israel
A very beautiful hotel with a unique architectural touch — each floor is designed by a well-known designer or architect. We stayed for just one night to attend a concert by our favorite band at a nearby stadium, so the location was perfect for...

Hotel surroundings

Restaurants

3 restaurants on site
The Observatory
  • Cuisine
    Spanish
  • Open for
    Cocktail hour
  • Ambiance
    Modern • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Karrara Terrasse
  • Cuisine
    Spanish
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free
Lobby & Bistró
  • Cuisine
    Mediterranean • Spanish
  • Open for
    Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Hotel Puerta America takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 5 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
€ 60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroRed 6000Cash

The fine print

Need-to-know information for guests at this property

When booking more than 9 rooms, different policies and additional supplements may apply.

The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.

All cots and extra beds are subject to availability and have to be requested in advance.

Please note the following prices for children's breakfast:

*up to 4 years, free;

*from 5 to 12 years, EUR 12,50 per day.

Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta America in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.