Reception opening hours :

-From July 1st to September 1st, from Sunday to Tuesday: 7am to 12pm and 2pm to 7pm. From Wednesday to Saturday: 7am to 12pm and 2pm to 9pm

-From September 2nd to June 30th, reception is open from 7am to 7pm from Monday to Saturday and from 8am to 4pm on Sundays.

From September 2nd to June 30th, reception is open from 7am to 7pm from Monday to Saturday and from 8am to 4pm on Sundays.

If you plan on arriving outside of these hours, please contact the residence in advance to obtain the necessary access codes. Contact details can be found on the booking confirmation.

The credit card used to reserve the accommodation will be requested upon arrival. The name on the credit card and the name on the reservation must be the same.

For stays of 1 to 8 nights, housekeeping is available at an additional cost. For stays of 9 nights or more, weekly housekeeping is included in the price. Cleaning includes towel and bed linen changing.

When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes non-refundable. A prepayment of 50% will be asked when the reservation is confirmed.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をGarden & City Lyon - Lissieuに事前に連絡してください。

ヘンパーティーやスタッグパーティー（男性または女性同士の独身最後のパーティー）などは禁止されています。

静かにしてほしい時間帯：22:00:00～07:00:00

18歳未満のゲストは、親または正式な保護者の同伴がある場合のみチェックインできます。

到着時に、€ 500の損害補償用デポジットの支払いが必要となります。 クレジットカードでお支払いください。 デポジットは、チェックアウト後14日以内に返金されます。 デポジットは宿泊施設の点検後、問題がなければクレジットカードに全額返金されます。