- Garden
- Pets allowed
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
You might be eligible for a Genius discount at The Queen at Chester Hotel, BW Premier Collection. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
The Queen at Chester - Beautifully connected – Since 1860 With new jewels in our crown following a sparkling new £5millon refurbishment to public areas, Queen bedrooms and installed air conditioning. Welcome to the original railway hotel. Since 1860 we’ve been creating wonderful experiences for discerning travellers, situated at the gateway to Chester we provide a welcome and stylish escape, a place to rest from your journey, and a luxurious and well-connected base to make the most of Chester and beyond. The hotel is famous for its rich heritage, stunning public areas serving great food, afternoon teas and signature cocktails, with its hidden gem – the terrace, a tranquil oasis in the heart of the city. Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was said to be the first skyscraper of its time. Since opening in 1860, its hosted guests such as Charles Dickens, Cecil Rhodes and Lillie Langtry. All 218 bedrooms have complimentary Wi-Fi, a TV and 24-hour room service. The hotel also has 8 conference rooms to choose from, ideal for any event, meeting, or wedding.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Non-smoking rooms
- 2 restaurants
- Facilities for disabled guests
- Room service
- Free WiFi
- Parking
- Family rooms
- 24-hour front desk
- Tea/coffee maker in all rooms

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Guest reviews
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Guests who stayed here loved
- Lesley
United Kingdom
“The hotel was very conveniently situated close to the railway station. It was a short walk into the town centre. It was very clean and the room we had was extremely comfortable and well appointed. The bathroom was very modern and had all the...” - Charlotte
Ireland
“The location was right across from the train station and about 10 mins walk to nice restaurants.” - Jayne
United Kingdom
“Great value for money. Great location , huge room and spotless!” - Joy
Spain
“The location and staff were very friendly - the receptionist kindly changed our room for a walk in shower as my husband has a disability” - Lorna
United Kingdom
“Property has been furnished with high quality furniture. Surroundings in the hotel fabulous. We had a standard room but could easily be described as a luxury room.” - Ray
United Kingdom
“Upgraded our room to a deluxe double for £15 on the bidding system via email and the room was well worth it, clean, spacious, huge comfy bed. For the price we paid it was a bargain. All the staff were very friendly and helpful. Good location away...” - Janet
Ireland
“The hotel was clean and comfortable. The bed was very comfortable and I slept very well. The staff were helpful and friendly.” - Fay
United Kingdom
“We loved the decor it was a beautiful hotel. The room we stayed in was spacious and very nicely decorated. There was everything we needed in the room.” - Lisa
Ireland
“Really enjoyed our stay. Staff were extremely helpful and friendly. The food was delicious in the restaurant .The room was lovely and clean and the beds comfortable. We will definitely be returning.” - Ida
United Kingdom
“Great location. The size of the room was really big. It was nice and quiet, and I slept well. It was a great size bed. It was king-size. Lovely style inside and out.”
Hotel surroundings
Restaurants
- Kings' Grill
- CuisineBritish
- Open forBreakfast • Dinner
- V&A
- Open forLunch • Dinner
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.




The fine print
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability. Monday to Thursday; GBP 10 per night Friday to Sunday GBP 16 per night; GBP 12 per 24 hours.
£12 per 24 hours, payable on the machine in carpark or using the QR code which is located at the reception desk.
The dinner supplement is not available on New Year's Eve.