The Coal Exchange Hotel

–Great location - show map
+58 photos
Scored 8
Rated very good

Staff

9.0

You might be eligible for a Genius discount at The Coal Exchange Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: The Coal Exchange Hotel in Cardiff offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and complimentary toiletries. Dining and Leisure: Guests can enjoy a restaurant serving brunch, lunch, dinner, and high tea, alongside a bar offering cocktails. The hotel features a lounge, hot tub, and spa bath for relaxation. Prime Location: Located 22 km from Cardiff Airport and 1.9 km from Motorpoint Arena Cardiff, the hotel is near attractions such as Cardiff Castle and Cardiff Bay. An ice-skating rink is also in the vicinity. Guest Services: The hotel provides a 24-hour front desk, daily housekeeping, room service, and luggage storage. Additional services include express check-in and check-out, full-day security, and meals for kids.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 double bed
1 single bed
and
1 double bed
2 extra-large double beds
1 extra-large double bed
3 extra-large double beds
1 single bed
and
1 double bed
1 extra-large double bed
or
2 single beds
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Diane
United Kingdom United Kingdom
“Lovely comfortable &spacious room for our girls birthday get together ! Plenty towels,toiletries etc”
Carole
United Kingdom United Kingdom
“Room was excellent and so very comfortable great location and very good breakfast”
John
United Kingdom United Kingdom
“Incredibly impressive building. Staff were super friendly and we were given a very warm welcome for celebrating our anniversary there. Loved it. Would def stay again”
David
New Zealand New Zealand
“Good location, reasonably priced, spacious rooms with everything you need.”
Karl
United Kingdom United Kingdom
“Hotel is showing its age, but was clean and comfortable. Very good sized room with jacuzzi. Ideal location for the theatre and accessing Cardiff Bay.”
Eve
United Kingdom United Kingdom
“A unique hotel, full of history and with excellent standards.”
Matthew
United Kingdom United Kingdom
“Lovely hotel. Great Breakfast. Small issue upon arrival with spa bath not working but staff quickly sorted it”
Janet
United Kingdom United Kingdom
“Love the building size of room and feeling of the building staff polite and couldn’t do anything more for you considerate”
Lucy
United Kingdom United Kingdom
“Beautiful building retaining a feel of the original architecture in the internal decor.”
Bryan
United Kingdom United Kingdom
“Great value, very clean (mostly), quiet, warm and dark and moody.”

Hotel surroundings

Restaurants

1 restaurant on site
Culleys Kitchen & Bar
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly • Traditional • Modern • Romantic

House rules

The Coal Exchange Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the hotel for this stay, but make sure you have cash for any extras once you get there.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Coal Exchange Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.