About this property

Located a 5-minute drive from Palembang Mega Mall, Novotel Palembang offers an outdoor pool, gym and tennis court. Free parking and free WiFi are provided. Four dining options await guests. Novotel Palembang is a 15-minute drive from Sultan Mahmud Badaruddin Airport. Ampera Bridge is a 20-minute ride away. Rooms are fitted with a satellite TV, telephone and safety deposit box. Some rooms offer a balcony with pool views. Guests can relax with a sauna session or head for a singing session in the karaoke rooms. The hotel offers an airline desk providing ticketing services for convenience. A 24-hour front desk is available. Indonesian and international food is served in The Square, while The Orient Restaurant offers Chinese dishes. For drinks and snacks, guests can head to Le Bar or Splash Bar.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.4)

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 extra-large double bed
1 extra-large double bed
2 single beds
Family Suite
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Paul
    Australia Australia
    Great environment and nice garden setting. Pool was being renovated so it wasn't available, but it looked good
  • Oimi
    Turkey Turkey
    Odalar çok büyük ve rahat, dekorasyon iyiydi. Mekan güzel.
  • Les
    Netherlands Netherlands
    Mooi gelegen hotel, met een fijne tuin, goede kamers met prima bedden en een zeer ruime badkamer. Mooi zwembad en Spa. Heerlijk ontbijt en vriendelijke mensen.
  • Kristina
    Indonesia Indonesia
    The room is spacious, the bed and the pool. Love our room that has a pool view. Has a resort vibe
  • Julius
    United States United States
    Cocok untuk yang ingin bersilaturahmi kelamin dengan wanita
  • Melvin
    Netherlands Netherlands
    Enorm ruim opgezet hotel met veel groen. Zeer vriendelijk en behulpzaam personeel Ruime kamer

Hotel surroundings

Restaurants

2 restaurants on site
  • The Square Restaurant
    • Cuisine
      Chinese • Indonesian • International
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Halal
  • Orient Restaurant
    • Cuisine
      Chinese
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal

House rules

Novotel Palembang takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Palembang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.