Hotel Policy

CHECK IN AND CHECK OUT POLICY

• Check-in / Check-out Timings: The check-in time for guests is 1400 hrs and check-out time for guests is 1100 hrs. Early check-in and delayed check-out may attract additional charges.

• CP – Continental Plan – Includes Room Stay & Buffet Breakfast. MAP – Modified American Plan - Includes Room Stay, Buffet Breakfast & One Major Meal ( Lunch / Dinner) AP - American Plan - Includes Room Stay, Buffet Breakfast ,Lunch & Dinner

• All our resorts reserve the right to carry out any renovation and up – gradation, as deemed necessary. The resort is at their absolute discretion to make the decision. In this situation we will do our best to notify the clients accordingly.

• Guests are required to carry a vaild identity proof and produce the same at the checkin. Please bring along with you the same identity proof you have entered while booking for verification at the hotel.

CREDIT CARD PAYMENTS

• In order to avoid credit card frauds, guests are requested to note the following: In case the booking is made using credit card, guests are requested to carry the following documents at the time of Check In: If the Credit card holder is the guest or one of the guests, then the credit card will have to be produced at the time of Check In. If the Credit Card holder is not one of the guests, then a copy of the credit card (both front and back), self-attested by the credit card holder should be produced at the time of Check In. In addition to this, it is also required to produce a letter, signed by the credit card holder, authorizing the use of the credit card for the booking of the room. The letter should mention the names of the guests, date of travel, property and room type. This letter, along with the self-attested copy of the credit card will have to be submitted at Check In desk. At the time of submitting the credit card copy, please ensure that the CVV number on it is blacked out. (CVV Number is a three-digit number at the reverse side of the credit card, at the end of the signature panel). In case the above documents are not produced by the guests, Hotel reserves the right to deny the reservation. In such case no refund (except for the taxes) will be given to the guest. In case of erroneous / inadequate / misleading information given while booking ,

• Hotel reserves the right to cancel the booking without any intimation. Guests are required to carry a valid identity proof and produce the same at the check-in. Please being along with you the same identity proof you have entered while booking for verification at the hotel. : it could be your Passport, Driving License, Voter ID Card

Terms and Conditions

Terms & Conditions

Mandatory New Year Gala Dinner @ Rs.7499/- per Adult, Price per Child Between 6 - 12 years@ Rs.3499/- ( Gala Dinner charges to be paid at the time of check-in)

No Check-out will be allowed on 31st Dec 2022.

Cancellation of bookings between the period of 18th Dec 2022 - 10th Jan 2023 will be Non - Refundable

Water Sports available at Varca/Fatarde Beach (Private Operator)

Hotel Terms & Policy

- Early morning arrivals will be allotted rooms on availability, if not blocked from the previous night, for which an extra nights charge will be levied.

- Late check-outs can be facilitated on an extra cost and will be subject to availability.

- The Tariffs/Package rates are subject to change without prior notice.

Child Policy

- Child below 5 years is complimentary in the room

- Child between age of 5 to 11 years will be charged Rs 1,500/- per night (An extra mattress / bed will be provided in the room)for a Thus, the number of children between 5 to 11 years will have to be mentioned n children slot on the Reservation Details Form

- Child of 11 years and above will be considered as an adult and will be charged Rs. 2500/- per night. (An extra mattress / bed will be provided in the room)

Above child rates not valid from 20th December 2022 to 4th January 2023,

Note: 3 Adults or 2 adults + 2 children will be accommodated in any guest room

Outside food and beverages is not allowed in the hotel premises

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Windflower Resorts and Spa Varca Goa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.

License number: 10