管理会社の情報
Maison Métropole Srl is a company specialized in the management of short-term rentals. We operate throughout Italy with the goal of making every stay simple and smart.
CHECK-IN AND CHECK-OUT
Check-in is available from 3:00 pm to 10:00 pm. Check-out must be completed by 10:00 am. Late check-in beyond these times is not permitted.
CUSTOMER SERVICE
Our support is available daily from 9:30 am to 10:30 pm (Italian time). An AI chatbot answers immediately, but by typing “operator” you will be connected to a team member for direct help.
MANDATORY ONLINE CHECK-IN
Access requires completing the online check-in on the Maison Métropole portal and uploading a valid ID (passport). This is required by Italian law (Art. 109 of the Consolidated Public Security Laws – R.D. June 18, 1931, no. 773), which obliges us to transmit guest data to the authorities.
CITY TAX
If established by the Municipality, a tourist tax may be requested at arrival. Amount, exemptions, and maximum stay depend on local rules (Art. 4 Legislative Decree 23/2011 and municipal regulations).
RESPONSIBLE USE OF THE PROPERTY
A small welcome kit is provided (toilet paper, shampoo, shower gel); daily restocking is not included.
Follow recycling instructions and use the bins provided.
Use heating/air conditioning responsibly: keep doors and windows closed when on, and switch off when leaving.
Clean dishes, pots, and pans after use, and avoid staining towels or textiles.
Please treat the house with care. Any damages, losses, or missing items attributable to guests may be charged at repair or replacement cost, including possible technical work.
MAINTENANCE & UNEXPECTED ISSUES
Report within 2 hours of arrival any problems with cleaning or equipment so we can promptly assist. Failures of external suppliers (electricity, water, gas, internet), condominium works, or city noise are beyond our control, but we will do our best to reduce inconvenience and support you.
Thank you for your cooperation, and enjoy your stay!
宿泊施設の情報
The apartment is the perfect balance between comfort and simplicity: cozy and well-organized, it features a double bedroom and a comfortable sofa bed, ideal for families or small groups.
You’ll find everything you need to feel at home: a fully equipped kitchen with a dishwasher, refrigerator, and washing machine, a private bathroom with thoughtful details, and a lovely balcony overlooking the hills, perfect for sipping coffee in the morning or relaxing at sunset.
During your stay, you can enjoy pure relaxation and fun: two stunning infinity pools with panoramic views, a hot tub, and a spa area (available from June 15th to September 14th) are waiting for you to rejuvenate.
The little ones can have fun safely in the playground, while you’ll always have the convenience of a private parking space.
Although immersed in the tranquility of the Ligurian countryside, you won’t miss anything: bars, restaurants, and supermarkets are just a few minutes away, so you can enjoy the beauty of nature without sacrificing the services you need.
-----Attention: Pool opening hours: from 14/6 to 14/9 with the following hours Mon and Tue 9:30 am - 1:00 pm / 2:30 pm - 7:00 pm Wed-Thu-Fri-Sat-Sun 9:30 am - 7:00 pm. Wellness center: Fri - Sat - Sun from 5:00 pm to 8:00 pm, only in August every day from 5:00 pm to 8:00 pm.