Grand Phenix Hakuba by Jade Group

–Excellent location - show map
+150 photos
Scored 9.4
Rated superb

Excellent location!

9.5

Property highlights

Experience world-class service at Grand Phenix Hakuba by Jade Group

Comfortable Accommodation: Grand Phenix Hakuba by Jade Group in Hakuba offers a family-friendly apartment with air-conditioning, a balcony, and a private bathroom. Guests enjoy amenities such as a hot tub, spa bath, and free WiFi. Dining and Leisure: The property features a restaurant serving Asian cuisine with dinner and cocktails in a traditional, modern, and romantic ambience. Additional facilities include a bar, coffee shop, and laundry service. Convenient Location: Located less than 1 km from Happo-One Ski Resort and a 2-minute walk to Hakuba Happo Bus Terminal, the apartment is 67 km from Matsumoto Airport. Nearby attractions include Tsugaike Kogen Ski Area and Nagano Station. Guest Satisfaction: Highly rated for its convenient location, comfort, and public transport options, Grand Phenix Hakuba by Jade Group ensures a pleasant stay for all visitors.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Skiing
  • 3 restaurants
  • Bar

Situated in the best rated area in Hakuba, this property has an excellent location score of 9.5

  • Free private parking available on-site

Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 futon beds
Living room
8 sofa beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 single beds
Bedroom 6
2 extra-large double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 extra-large double bed
Bedroom 4
1 extra-large double bed
Bedroom 5
2 single beds
Bedroom 6
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

Sheng
Singapore Singapore
“Location was fantastic and the service rendered by staff from concierge to cleaning staff were top notch.”
Dawn
Australia Australia
“Th apartment was well located and the lockers on the ground floor perfect for ski gear.”
Ben
Australia Australia
“The service provided by Abby and the team was exceptional. The apartment was spacious, clean, and very functional. Shuttle service to the slopes was quick and reliable.”
Campbell
Australia Australia
“Very modern, spotlessly clean and great location. With 3 generous sized bedrooms all with ensuites, we were more than comfortable staying there. Bathrooms and kitchen were great.”
Troy
Australia Australia
“Absolutely beautiful, has all the modern amenities and perfect location”
Mark
Australia Australia
“We were pleasantly greeted by or host, and confirmation & handover checks etc went smoothly. The Penthouse accommodated our whole family in comfort and the location was very convenient too. I would highly recommend this property for those...”
Kristin
Australia Australia
“Absolutely beautiful accommodation, facilities were all very new and the place was very clean. The staff were lovely, and there was ample secure facilities to lock up snow gear. The location was great, it was approximately a 10 minute walk to the...”
Hslee
Singapore Singapore
“Modern and well planned apartment with good kitchen and bathroom facilities. TV already has Netflix, YouTube and Apple TV. Good air conditioner - heating. Good storage facilities for boots (drying room). Even snow brush for car provided in the...”
Joel
Australia Australia
“The property was in close proximity to the Happo-one lift, happo bus terminal and food outlets. It was also close to rhythm snow sports hire in Happo making it very convenient. The apartment was also top notch with all the amenities you could...”
Michael
Australia Australia
“A great property to stay at for a large group in Hakuba. A very comfortable size to sleep 6 adults. Very central to the town (and the bus terminal). Easy to get to Happo One via walking (10ish minutes) or the free town shuttle which has a pickup...”

Managed by Jade Group

Company review score: 8.9Based on 704 reviews from 21 properties
21 managed properties

Neighbourhood information

・JR東日本大糸線白馬駅：徒歩22分程度 　駅前に足湯がありバスや電車の待ち時間にポカポカ気持ちよくご利用いただけます。 ・白馬八方バスターミナル：徒歩3分程度 　成田空港、羽田空港、新宿、大阪方面へアクセスが可能です。 ・白馬八方温泉：徒歩3分程度 　日本で唯一の天然水素アンチエイジングの温泉です。つるつるたまご肌として有名です。 ・コンビニエンスストア：徒歩5分程度 　ほっと一息つける安心安定のお店です。 ・スーパーマーケット：徒歩15分程度 　農協直営のスーパーマーケットです。新鮮素材が盛りだくさんです。 ・白馬八方尾根スキー場：徒歩15分程度 　国際大会の競技場にもなったことがある初心者から上級者まで楽しめるスキー場です。 ・どんぐりパノラマ展望台：徒歩20分程度 　北アルプスの絶景と白馬村を一望できる人気の展望スポットです。天気が良い日は最高です。

Languages spoken

English,Japanese,Chinese

Property surroundings

Restaurants

3 restaurants on site
Japanese Restaurant YUKI／雪
  • Cuisine
    Asian
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
The PINK Bar／粉
  • Open for
    Cocktail hour
  • Ambiance
    Modern • Romantic
CORAL／紅 Whiskey & Cigar Lounge
  • Open for
    Cocktail hour
  • Ambiance
    Modern • Romantic

Facilities of Grand Phenix Hakuba by Jade Group

Great facilities! Review score, 9.1

Most popular facilities

  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Skiing
  • 3 restaurants
  • Bar

House rules

Grand Phenix Hakuba by Jade Group takes special requests - add in the next step!
Check-in
From 15:00 to 19:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of ¥10,000 is required on arrival. That's about US$65. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children older than 1 year are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 years
Extra bed upon request
¥5,000 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
¥5,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Phenix Hakuba by Jade Group in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

A damage deposit of ¥10,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

License number: 長野県大町保健所指令3大保第921-16号, 長野県大町保健所指令3大保第921‐16号