Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.

Please note, adult rates are applicable to children 12 years and older. Please contact the property for more details.

Please note that Hotel Mystays Otemae does not provide daily housekeeping service. Housekeeping service is available at additional cost, and can be requested in advance. This can be noted in the Special Request box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Telephone use requires a deposit.

Kindly remind that the front desk closes at 22:00, and no one to be reached after that.

Guests arriving after check-in hours must inform the property in advance. Contact details can be found on the booking confirmation.

Please present the booking confirmation to the front desk at time of check-in.

The full amount of the reservation must be paid at check-in.

DIRECTIONS: Take Exit 4 at Tanimachi-Yonchome Subway Station, and continue in the same direction down Hommachi-dori Street for 2 blocks (220 metres). You should see a Family Mart convenience store across the street on your left. Turn right and walk 50 metres, the hotel will be on your right.

Alipay is accepted at the property.

宿泊税（1名1泊ごとに課税）は宿泊料金に含まれていません。宿泊施設にてお支払いください。