Joy Palace Hotel

–Great location - show map
+51 photos
Scored 7.8
Rated good

Staff

8.9

Property highlights

Cheapest option at this property with free cancellation for 2 adults, 1 child

1 × Superior Triple Room
Price for:
Max adults: 3
Beds: 1 single bed , 1 extra-large double bed
Free cancellation before 18:00 on 5 November 2025
Pay online
We have 2 left
US$46 per night
Price US$137
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

You might be eligible for a Genius discount at Joy Palace Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Joy Palace Hotel in Nairobi offers family rooms with private bathrooms, city views, and modern amenities. Each room includes a work desk, TV, and free toiletries. Dining and Leisure: The hotel features a spa and wellness centre, sun terrace, restaurant, bar, and free WiFi. Guests can enjoy brunch, lunch, dinner, high tea, and special diet menus. Convenient Location: Located 8 km from Wilson Airport, the hotel is near attractions such as Nairobi National Museum (1.8 km) and Nairobi Botanic Garden (1.8 km). Free on-site private parking is available.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Airport shuttle
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Free parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Bar

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (8.8)

Rooms with:

  • City view

  • Terrace

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

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Please select one or more options you want to book

All available rooms

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Recommended for 2 adults, 1 child

1 × Superior Triple Room
Price for:
Max adults: 3
Beds: 1 single bed , 1 extra-large double bed
Free cancellation before 18:00 on 5 November 2025
Pay online
We have 2 left
US$46 per night
Price US$137
3 nights, 2 adults, 1 child
Reserve
Don't worry — pressing this button won't charge you anything!

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
Superior Triple Room
Recommended for 2 adults, 1 child
We have 2 left
  • 1 single bed and
  • 1 extra-large double bed
269 feet²
City view
Private bathroom
Flat-screen TV
Terrace
  • Free toiletries
  • Shower
  • Toilet
  • Towels
  • Linen
  • Cleaning products
  • Tile/marble floor
  • Desk
  • TV
  • Slippers
  • Telephone
  • Satellite channels
  • Iron
  • Pay-per-view channels
  • Extra long beds (> 2 metres)
  • Wake up service/Alarm clock
  • Outdoor dining area
  • Cable channels
  • Wake-up service
  • Wardrobe or closet
  • Dining area
  • Upper floors accessible by stairs only
  • Clothes rack
  • Toilet paper
Max adults: 3
US$45 per night
Price US$135
Excluded: 16 % VAT, 2 % City tax
  • Lunch US$18 (optional)
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 3
US$46 per night
Price US$137
Excluded: 16 % VAT, 2 % City tax
  • Lunch US$18 (optional)
  • Free cancellation before 18:00 on 5 November 2025
  • Pay online
  • Fully refundable during free cancellation
  • discount may be available
  • You won't be charged yet
Limited supply in Nairobi for your dates: 3 hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Wughanga
Kenya Kenya
“Location Value for Money Comfortable Friendly staff”
Yogesh
India India
“Location , staff behaviour and staff services are excellent”
George
Malaysia Malaysia
“Location was great. Walking distance to mall. Staff was amazing. Highly recomended.”
Lisa
Bolivia Bolivia
“Very friendly staff, ready to help any time. Perfect location and good food!”
Sofía
Spain Spain
“It was very clean, the breakfast was amazing and the staff was super nice.”
Ikamp3
Austria Austria
“Extremely friendly stuff members. The room was good but the location was simply amaizng!”
Jessica
United Kingdom United Kingdom
“For the price, I had an exceptionally clean and comfortable room with a very good bathroom (strong shower) and felt very secure. Great location & good base for getting work done. Staff were friendly and helpful. There's no lift and I was offered a...”
Michael
Spain Spain
“Great, safe location. Staff were friendly and helpful and it has a nice terrace/bar area downstairs. Would definitely return.”
Maria
Portugal Portugal
“Great location. Good water pressure in the showers. They serve breakfast from 7am, but I had a pick up at 7am and they were able to fix me some breakfast before I left. Totally recommend.”
Tibo
Hungary Hungary
“Nice, clean room. Kind staff. I am always staying here ☝️”

Hotel surroundings

Restaurants

1 restaurant on site
Joy Restaurant
  • Cuisine
    African • American
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea
  • Ambiance
    Family friendly • Traditional • Modern • Romantic
  • Dietary options
    Vegetarian • Vegan

Facilities of Joy Palace Hotel

Most popular facilities

  • Airport shuttle
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Restaurant
  • Free parking
  • Free WiFi
  • Family rooms
  • 24-hour front desk
  • Bar

House rules

Joy Palace Hotel takes special requests - add in the next step!
Check-in
From 11:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 03:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed on request. No extra charges.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Joy Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.