Novotel Nairobi Westlands

–Excellent location - show map
+114 photos
Scored 8.8
Rated fabulous

Staff

9.3

Property highlights

Get the celebrity treatment with world-class service at Novotel Nairobi Westlands

Elegant Accommodation: Novotel Nairobi Westlands in Nairobi offers a 5-star experience with a rooftop swimming pool, spa facilities, fitness centre, sun terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy air-conditioning, private bathrooms, city views, work desks, and modern amenities such as minibars and flat-screen TVs. Family rooms and interconnected rooms cater to all needs. Dining Options: The family-friendly restaurant serves Indian, Italian, local, and international cuisines with halal, vegetarian, vegan, gluten-free, and dairy-free options. Breakfast includes continental, American, buffet, and more. Prime Location: Located 9 km from Wilson Airport, the hotel is near attractions like Karura Forest (1.4 km) and Nairobi National Museum (3.1 km). Free on-site private parking is available.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • 4 restaurants
  • Tea/coffee maker in all rooms
  • Bar
Novotel
Hotel chain/brand
Novotel

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Italian, Full English/Irish, Vegetarian, Halal, Gluten-free, Asian, American, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Ranim
Germany Germany
“Beautiful modern property, very friendly staff and great breakfast. Also the rooms are super nice and big with comfy beds!”
Anne
United Kingdom United Kingdom
“Stephen was fantastic, his smile could light a room. Rooms were modern, spacious and value for money, we stayed total of 5 days”
Anne
United Kingdom United Kingdom
“The room was beyond my expectations based on space, cleanliness and view of Karura forest”
Till
United Kingdom United Kingdom
“The staff at the hotel were very friendly and helpful through out our stay. The hotel was clean and modern with a nice restaurant.”
Rajesh
United Kingdom United Kingdom
“Juliet at the reception was so efficient & it was a seamless check in. We were escorted to the room by Stephen who was so polite and explained all the facilities at Novotel. The room was very comfortable indeed. We will definitely use Novotel...”
Megha
India India
“Nice property, nicely done up, clean big rooms and bathrooms. Nice breakfast”
Timothy
Canada Canada
“Novotel was very conveniently located. Service was excellent right from the security guards, Valet parking, baggage checking, Reception, and room service. Rooms are spacious, decor is beautiful and entire hotel is very beautifully designed and...”
Timothy
Canada Canada
“Breakfast was excellent. A wide array of selections, great and courteous staff and coffee refills were satisfying! Highly recommended.”
Su
Malaysia Malaysia
“Perfect ! Worth of money ! The breakfast is superb , miss it so much …”
Pierre
Isle of Man Isle of Man
“Got upgraded to a family suite, amazing breakfast. Very safe , security excellent, close to a mall . Pool is not very big but great view! Good gym too”

Hotel surroundings

Restaurants

4 restaurants on site
Gemma's Kitchen
  • Cuisine
    Italian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Trunk & Tandoor
  • Cuisine
    Indian
  • Open for
    Lunch • Dinner • Cocktail hour
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
The Social Hub
  • Cuisine
    Local • International
  • Open for
    Breakfast • High tea • Cocktail hour
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free
Rooftop Pool & Bar
  • Cuisine
    International
  • Open for
    Cocktail hour
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Novotel Nairobi Westlands takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$30 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercardDiners Club Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Nairobi Westlands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.