About this property

Comfortable Accommodations: Ozen Palace Hotel in Almaty offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, minibar, and free toiletries. Dining and Leisure: Guests can enjoy a modern, romantic restaurant serving European cuisine for lunch and dinner. The hotel features a terrace, bar, and coffee shop. Free WiFi is available throughout the property. Convenient Location: Located 17 km from Almaty International Airport, the hotel is near attractions such as Almaty Central Stadium (1.8 km) and Kasteev State Museum of Arts (1.9 km). Free on-site private parking is provided.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Buffet

  • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anna
    Belgium Belgium
    Very well renovated with high quality materials. Staff was absolutely amazing - as I had no local cash to pay the taxi driver, the exceptionally kind receptionist proposed to pay ( I reimbursed with tips later) - but such a helpful attitude when I...
  • Richard
    United Kingdom United Kingdom
    Overall we enjoyed our stay at the Ozen Palace Hotel. Our room was of a good size, clean and comfortable. The location was good and within walking distance of several nice restaurants and places of interest.
  • Shahram
    Iran Iran
    The hotel was nice and clean, but they don't accept dollars from foreign travelers, and it's difficult to find a bank and pay.
  • Lei
    Singapore Singapore
    I like it that the staff carried a smile always. Definitely there would be small flaws but u can see that they are working hard to improved. Like I read other ppl's review that the wifi isn't working, I totally didn't have that issue.
  • Jachow66
    Malaysia Malaysia
    The hotel is clean, staff friendly. Location is good and quiet..few good restaurants within walking distance. There's a Turkish restaurant next to the hotel. Dining is adequate in the hotel's coffee house.
  • Mishra
    India India
    The property is newly built, rooms are spacious and clean, staff is polite and friendly
  • Rabin
    India India
    Staff were helpful, specially Malika , the receptionist. Overall stay was very good.
  • Faisal
    United Kingdom United Kingdom
    Really nice hotel, exceeded expectations, buffet breakfast was nice.
  • Simran
    India India
    The staff at this hotel is exceptional - each one of them is warm and goes out of their way to make you feel comfortable.
  • Nikita
    Russia Russia
    Great hotel, took 9 nights for $350. It was a great price. The hotel is new, the location is great. Rooms were always cleaned. Breakfasts are nothing special, but generally varied. I would rate the breakfasts a 6 out of 10. If the price had been...

Hotel surroundings

Restaurants

1 restaurant on site
  • Al Ponte
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern • Romantic

House rules

Ozen Palace Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 22:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.