Royal Palace Hotel

–Good location - show map
+11 photos
Scored 7.7
Rated good

Free WiFi

8.9

You might be eligible for a Genius discount at Royal Palace Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Royal Palace Hotel in Almaty offers comfortable rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a work desk, TV, and free toiletries. Dining and Leisure: Guests can enjoy a restaurant and bar, perfect for relaxing. The hotel provides a free airport shuttle service, ensuring easy access to Almaty International Airport, 12 km away. Convenient Services: The hotel offers private check-in and check-out, a 24-hour front desk, and free on-site parking. Additional amenities include a coffee shop, breakfast in the room, and room service. Nearby Attractions: Located 5 km from Almaty Central Mosque and Almaty 2 Train Station, the hotel is also close to Ascension Cathedral and Vosmoye Chudo Sveta Water Park.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar

Property highlights

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Daina
United Arab Emirates United Arab Emirates
“several reasons. The location was ideal, offering easy access to local attractions and dining options. The staff were friendly and attentive, making me feel welcome throughout my stay. Additionally, the property’s overall ambiance was relaxing and...”
Bharat
India India
“The best part is their, airport pickup and drop facilities, plus the girls on reception are very polite and help full,”
Michael
South Korea South Korea
“The room was big and comfortable. The bathroom was large as well and clean and had warm/hot water. The staff were friendly and spoke english well enough. I ate at the restaurant for dinner and the food was really tasty. For the price, it was...”
Mark
United Kingdom United Kingdom
“Close to airport comfortable room staff friendly and helpful shuttle to airport there and back was great thank you gir the stay”
Jan
Netherlands Netherlands
“Location is very good. Nearby the Almaty Airport. Service very good and very friendly! At the reception they speek English. Airport shuttle available for free, well organized! City centre is nearby with taxi. Rooms are clean and spacious, minibar...”
Jayanta
India India
“Free Airport drop off on time. Room is spacious. Comfy bed. Stayed only for few hours before going to airport.”
Davlat
Uzbekistan Uzbekistan
“В очередной раз остановился в этой гостинице. Немного поднялась цена в сезон искал другие варианты рядом. Как оказалось после проживания в нескольких других гостиницах это ТОП за свою цену и локации.”
Aizhan
Kazakhstan Kazakhstan
“Персонал грамотный внимательный , завтраки вкусные, расположение удобное.”
Travellerkz
Kazakhstan Kazakhstan
“Чисто в номерах. Удобная кровать. Есть все принадлежности.”
Makpal
Kazakhstan Kazakhstan
“В номере было чисто и уютно. Комфортная кровать. Отличный wifi.”

Hotel surroundings

Restaurants

1 restaurant on site
Ресторан #1

No additional info available

House rules

Royal Palace Hotel takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of KZT 15,000 is required on arrival. That's about US$27. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
KZT 8,000 per child, per night
4 - 17 years
Extra bed upon request
KZT 8,000 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please inform the hotel of the flight details, if you require a free airport shuttle service.

Children 14 years and younger are kindly asked to present their birth certificate. Guests 18 years and younger are requested to have a notarised power of attorney from one of the parents allowing them the stay at the property.

A damage deposit of KZT 15,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.