Tenir Eco Hotel, Shymbulak Mountain Resort

–Excellent location - show map
+38 photos
Scored 9.2
Rated superb

Staff

9.5

About this property

Prime Location: Tenir Eco Hotel, Shymbulak Mountain Resort in Almaty offers a scenic setting with Shymbulak 700 metres away. Almaty International Airport is 40 km from the property. Nearby attractions include Kok Tobe Mountain (21 km) and the Central State Museum (22 km). Exceptional Facilities: Guests enjoy ski-to-door access, a sauna, sun terrace, restaurant, and free WiFi. Additional amenities include a paid shuttle service, concierge, ski pass sales point, and electric vehicle charging station. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, mountain views, and modern amenities such as streaming services and soundproofing. Free parking and breakfast are available. Dining Experience: The family-friendly restaurant serves European cuisine with vegetarian options. Dining options include brunch, lunch, dinner, and cocktails in a modern or romantic ambience.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Free parking
  • Non-smoking rooms
  • Skiing
  • Room service
  • 2 restaurants
  • Breakfast

Property highlights

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental

  • FREE parking!

  • Ski-to-door

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Fanwee
Malaysia Malaysia
“view is stunning! quiet and amazing with snow mountain right infront of the hotel. Nice facilities is such a high altitude. very friendly and supportive crew from hotel”
Ilee
Australia Australia
“Phenomenal. 11/10. I would definitely come again!”
Yelnur
Kazakhstan Kazakhstan
“So cozy, so clean room! Even got sauna! Very beautiful view! Helpful and very helpful staff ❤️”
Nitiwadee
Malaysia Malaysia
“Breakfast served very late (start at 10am and finish at 12pm) Inconsistent water temperature. Room is a bit dusty (could be because of the fur blanket)”
Amreen
Kuwait Kuwait
“This is the best place to stay at, the property is brilliant with endless views. The bed and room are very comfortable. Clean bathroom with sauna. The staff are so polite and extremely helpful, especially Iyngkar the supervisor. Food is available...”
Indrek
United Kingdom United Kingdom
“quite amazing to see such luxury at 3200m! even a private sauna!”
Алена
Ukraine Ukraine
“I’m extremely impressed and satisfied with my stay! Spending a night above the clouds is truly an unforgettable experience. The breathtaking mountain views, cozy yet stylish interiors, and peaceful atmosphere make this place absolutely worth it....”
Cameron
United Arab Emirates United Arab Emirates
“One of the best stays I've ever had. View was incredible, the supervisor Ingkar was amazing help, the room was stunning ... Honestly just a magical stay, and it's very hard for me not to give 10/10. I have never felt more relaxed in a more...”
Ali
Saudi Arabia Saudi Arabia
“My stay at Tenir Eco Hotel was exceptional in every way! The location is breathtaking, surrounded by towering mountains and offering stunning views of nature, making the experience truly unforgettable. The room was clean, very comfortable, and had...”
Pollalan
Taiwan Taiwan
“Beautiful location and gorgeous room! The staff was easy to reach via Whatsapp and generally very helpful. We had a wonderful time watching stars up on the mountain. The room is very specious and comfortable. There is Netflix and other streaming...”

Hotel surroundings

Restaurants

2 restaurants on site
La Skala, станция Комби 1
  • Cuisine
    European
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern • Romantic
Sneg, станция Комби 1
  • Cuisine
    European
  • Open for
    Brunch • Lunch • Dinner • Cocktail hour
  • Ambiance
    Modern • Romantic
  • Dietary options
    Vegetarian

House rules

Tenir Eco Hotel, Shymbulak Mountain Resort takes special requests - add in the next step!
Check-in
From 15:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 23:30 and 07:00
Refundable damage deposit
A damage deposit of KZT 50,000 is required on arrival. That's about US$92. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children older than 6 years are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6 - 14 years
Extra bed upon request
KZT 30,000 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

The price includes cable car tickets.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Tenir Eco Hotel, Shymbulak Mountain Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

A damage deposit of KZT 50,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.