Sustainability certification

The Ritz-Carlton, Almaty

–Excellent location - show map
+69 photos
Scored 9
Rated superb

Excellent location!

9.4
  • City view
  • Garden
  • Pets allowed
  • Swimming pool
  • BBQ facilities
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk

Get the celebrity treatment with world-class service at The Ritz-Carlton, Almaty

This luxury 5-star hotel is located on the foot of Alatau Mountains in Almaty and features a spa centre, an indoor pool and a fitness centre. Free Wi-Fi is provided at The Ritz-Carlton, Almaty. The spacious, air-conditioned rooms are decorated in warm colors. Each elegant room includes a flat-screen TV and a marble bathroom with a rain shower. The elegant on-site SEVEN Bar & Restaurant offers guests the ultimate fine dining experience. Guests can also enjoy a drink at the Sky Lobby and Lounge. Located on the 30th floor, Vista Restaurant serves international cuisine and Kazakh specialties for breakfast, lunch and dinner. Several other dining options are also available. The hotel’s recreation and relaxation facilities include an opulent Spa, featuring 4 private rooms, including dedicated relaxation areas, saunas, steam rooms and an oriental hammam. Almaty city centre is a 10-minute drive from The Ritz-Carlton, Almaty. Shymbulak Ski Resort is a 30-minute drive away, and Almaty International Airport is 15 km from the hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Spa and wellness centre
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Skiing
  • 24-hour front desk
  • Bar
The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

  • Top location: Highly rated by recent guests (9.4)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
1 extra-large double bed
2 double beds
2 double beds
1 extra-large double bed
1 large double bed
2 double beds
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Sustainability

This property has 1 third-party sustainability certification.
Green Key (FEE)
Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Enes
Croatia Croatia
“Very clean, the staff is very friendly and professional, they know how to please their guests, the rooms are well maintained throughout the stay. Highly recommended.”
Sandeep
India India
“Location, facilities, room and staff were all excellent.”
Rashi
India India
“It is a beautiful hotel. They really made our stay memorable by not only upgrading us but also celebrating my Son's birthday in a beautiful way. Thank you to the full team”
Daniel
United Arab Emirates United Arab Emirates
“If you wish to stay in the best hotel in Almaty, this is the one. I would recomend go for a City view for a general feeling of the city. The shopping center and a few extremely nice restaurants are just below. Brunch place would be Caffeteria and...”
Juhi
India India
“We booked into the Ritz Carlton because it's supposed to be the best property in Almaty but we were surprised to see that it is literally a few floors in a building. Coming from India, we are used to sprawling properties for 5 star hotels and this...”
Ruslan
Ukraine Ukraine
“Best hotel in Almaty, great rooms, amazing view, great location.”
Nuryana
Malaysia Malaysia
“Everything was top-notch! There's absolutely no room for any complaints. The service at the hotel is simply outstanding, with the staff excelling at their jobs. It was delightful to find that room service is available 24/7, and any inquiries are...”
Rekhi
India India
“Staff was very helpful, concierge made excellent reccomendations, room size was very good, location was very good! Had a great stay, would definetly go back.”
Andrew
United States United States
“Breakfast is fantastic. Staff were very welcoming and went out of their way to make us feel at home. Views from the hotel are lovely.”
Harald
Germany Germany
“Die Unterkunft ist bestens gelegen, das Ambiente ist perfekt und das Dinner war mit der Aussicht ebenfalls ein Highlight. Der Service war besonders, man hatte uns bei der Mitnahme eines Fahrrades auf dem Heimflug geholfen, wirklich 5 Sterne an das...”

Hotel surroundings

Restaurants

2 restaurants on site
VISTA
  • Cuisine
    Italian • Russian • International
  • Ambiance
    Family friendly • Modern • Romantic
  • Dietary options
    Halal • Vegetarian
SEVEN Bar and Restaurant
  • Cuisine
    Steakhouse • International
  • Ambiance
    Modern • Romantic
  • Dietary options
    Vegetarian

House rules

The Ritz-Carlton, Almaty takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 15 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
KZT 15,000 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
KZT 15,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Almaty in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.