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About this property

Comfortable Accommodations: City Heaven Ella in Ella offers family rooms with private bathrooms, balconies, and garden or mountain views. Each room includes a work desk, TV, and free WiFi. Dining and Leisure: The family-friendly restaurant serves Chinese, Indian, American, and Asian cuisines. Guests can enjoy lunch, dinner, high tea, and breakfast with warm dishes, juice, pancakes, and fruits. Additional facilities include a sun terrace, outdoor fireplace, and coffee shop. Convenient Location: Located 84 km from Mattala Rajapaksa International Airport, the hotel is a 4-minute walk from Ella Railway Station and 400 metres from Ella Spice Garden. Nearby attractions include Little Adam's Peak (2.5 km) and Ella Rock (3.4 km).

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Ella, this hotel has an excellent location score of 9.1

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 single bed
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Cihan
Turkey Turkey
Everything at the facility was excellent. The cleanliness, location, and attentive staff were excellent. I'd like to thank Isuru for her help and attention. Goodbye, lovely people.
Jagan
India India
The staff are very welcoming and friendly. The quality of the breakfast has a beautiful view. The bedding is very comfortable, especially after a good day of walking.
Saradha
India India
Amazing stay, staff were beyond accomadating it went above out expectations . Beautiful , peaceful and tranquil. Definitely stay here
Roy
Sweden Sweden
I really appreciate helpful staff and the location
Bella
Philippines Philippines
The views are amazing. Breakfast was delicious, and very filling! Everyone was incredibly attentive, helped with directions to all the hikes and offered support for ongoing travel.
Uki
Thailand Thailand
Ever were clearly arranged and really love this place
Yacov
South Korea South Korea
The location is perfect and prefer everything there. Also the staff is very good and friendly. Thank you for the team
Thirat
India India
The staff is really friendly and highly recommend this place. Surely visit in my next time too.
Shona
Maldives Maldives
I had a wonderful stay at City Heaven Ella! The hotel was clean, well-maintained, and offered beautiful views of the surrounding nature. The staff were incredibly friendly and attentive throughout our stay, always making sure we were comfortable....
Dinu
Australia Australia
Big rooms, amazing view!! You can see waterfalls & mountains, the photos don’t do the view justice!! Really friendly & helpful staff and the pool was so much fun

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant #1
  • Cuisine
    American • Chinese • Indian • Asian
  • Open for
    Breakfast • Lunch • Dinner • High tea
  • Ambiance
    Family friendly • Traditional
  • Dietary options
    Halal • Vegetarian • Vegan • Gluten-free

Facilities of City Heaven Ella

Most popular facilities

  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Free parking
  • Restaurant
  • Airport shuttle
  • Room service
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

House rules

City Heaven Ella takes special requests - add in the next step!
Check-in
From 14:00 to 20:00
Check-out
From 10:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Cash only
This property only accepts cash payments.