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About this property

Spacious Accommodation: Ciudad Mayakoba Homes by Vimex in Playa del Carmen offers a spacious apartment with two bedrooms and three bathrooms. The living room includes a sofa and dining area, providing ample space for relaxation and entertainment. Exceptional Facilities: Guests enjoy a fitness centre, garden, terrace, and a year-round outdoor swimming pool. Free WiFi is available throughout the property, ensuring connectivity. Additional amenities include a hot tub and free on-site private parking. Comfortable Living: The apartment features air-conditioning, a washing machine, and a fully equipped kitchen with a coffee machine, microwave, and oven. Other amenities include a dining table, refrigerator, and TV, catering to all guest needs. Convenient Location: Located 41 km from Cozumel International Airport, the property is close to attractions such as the Church of Guadalupe (6 km) and Moon Palace (44 km). Free on-site private parking is provided, and reception staff speak English, Spanish, and French.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

  • Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Ana
    Luxembourg Luxembourg
    I loved the attention and quick response, they were very helpful, the place was well decorated and with everything we needed. Beautiful surroundings and safe.
  • Laurent
    France France
    Propreté de la residence et de l'appartement, la sécurité (2 check points 24/24), piscine et jacuzzi (sur réservation), le confort ainsi que les grands espaces
  • Rosa
    United States United States
    Great Host and property, we enjoyed our stay in playa del carmen. We definitely will come back
  • Joseph
    United States United States
    The privacy and the friendly residents at the location. The apartment had everything our family needed for our stay. We loved the security and the landscape of the entire place. Beautiful.
  • Ktyall
    Mexico Mexico
    Great installations and facilities. Very nice staff. Great location and plenty of space. Excellent and swift communication from the hosts.
  • Elixatijerina
    United States United States
    This was an amazing experience, a very convenient check in(they send you an email with the clear instructions) , the room was extremely well equipped, you do have EVERYTHING THAT YOU NEED AND MORE. The facility was clean in a gated community, in...
  • Anna
    France France
    Le jacuzzi privatisé sur la terrasse , la grandeur des pièces , les extérieurs
  • Nicole
    Germany Germany
    Sehr tolle sichere Anlage. Ca. 10min von Playa del Carmen. Cancun und Tulúm ist mit dem Auto gut zu erreichen. Die Ferienwohnung war sauber, Geschirr war ausreichend vorhanden. Pool und Gym sind nur wenige Gehminuten entfernt.
  • Karine
    Canada Canada
    Tout simplement magnifique ! Tout ce qu’on avait besoin pour notre confort avec nos 3 enfants ! Très propre !
  • Fernando
    Mexico Mexico
    El departamento en general. Buen tamaño. Bonitos acabados y muebles

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Managed by Vimex & Angel Host

Company review score: 8.8Based on 1,096 reviews from 217 properties
217 managed properties

Company information

Hi, I’m Vero from the Angel Host team. We’re a friendly group of passionate hosts and we’ve partnered up with Vimex in the Riviera Maya to ensure you have the most comfortable stay and a wonderful experience to remember. We work hard caring for our guests from the moment of your first inquiry to the moment you check out. Our aim is to leave you with a big smile and amazing memories. If you have any questions, please feel free to contact us. We’re available 7 days a week and we’re multilingual too! We speak English, French and Spanish :)

Property information

- 5-star amenities include infinity pool, clubhouse & fitness center - Located in the gated community of Lagunas de Mayakoba, north of Playa del Carmen - Brand new 2-level townhouse with high-end finishes - Magnificent jungle + lagoon views - Easy 5min drive to Xcalacoco beach There are 3 pools at the condo complex. You may use the main pool without a reservation; the other 2 pools on the grounds require a reservation via the customer service department. - Jacuzzis are available with prior reservation at Tower “I” and are available from 9 am to 5 pm. Each party is able to use the jacuzzi for 4 hours. A cash security deposit of 2,500 MXN is required for any possible damages and a deduction of 200 MXN for jacuzzi cleaning. If there are no damages, the remaining 2,300 MXN will be returned after jacuzzi use. A daily allowance of 20Kw/Day of electricity is included for short term rentals. Additional consumption will be charged at 3.85 mxn / kw. Electricity is not included for bookings of 28 days or more. On arrival, our local team will take a meter reading, and again on departure. You will be billed after check out for any additional consumption. Help us save energy by using the AC only when needed, avoid leaving it on if you are not in the property and close all windows and doors when you use it. Please note that there is a mandatory cleaning service every from 21 nights on & every 21 days, at a charge of 50 USD. If your stay is between 21 and 42 nights, you'll be charged an additional 50 USD; for stays between 42 and 63 nights, two cleaning fees (100 USD total) will apply, and for every additional 21 nights thereafter, USD 50 will be charged.

Neighbourhood information

Located in the safe gated community of Ciudad Mayakoba in the subdivision called Lagunas de Mayakoba, a beautiful brand-new development immersed in the jungle of the Riviera Maya. - The back patio leads you to the lagoon feature where you can kayak around the grounds - Jungle pathways for taking a stroll through nature - Infinity pools, a gym, children’s play area, a cafe and plenty of modern amenities and conveniences on site at Lagunas de Mayakoba - Golf nearby at PGA tour’s El Camaleoón Golf Course at Mayakoba or Gran Coyote Golf Course - 24/7 gated security and beautifully manicured grounds Apart from that, here are some of our local restaurant recommendations: - Cantina La 20 (Mexican Cantina) downtown on 5th Ave at Calle Corazon - La Cueva De Chango (International) downtown on 5th and 38th - Chez Céline (French) downtown on 5th Ave at Calle 34 - El Fogón (Authentic Mexican taco place), in several locations downtown

Languages spoken

English,Spanish,French

Property surroundings

House rules

Ciudad Mayakoba Homes by Vimex takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$400 is required. The property charges this 7 days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 23:00 and 07:00.
Pets
Pets are allowed. Charges may be applicable.

The fine print

Need-to-know information for guests at this property

The name on the credit card used for the booking should correspond to the guest staying at the property. You will need to complete an authorization form and/or present a copy of the ID and credit card before the arrival.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ciudad Mayakoba Homes by Vimex in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 23:00:00 and 07:00:00.

A damage deposit of US$400 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.