- Apartments
- Kitchen
- View
- Garden
- Swimming pool
- Washing machine
- Free Wifi
- Terrace
- Balcony
- Free parking
You might be eligible for a Genius discount at Heaven Hotel. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
Comfortable Accommodations: Heaven Hotel in Playa del Carmen offers spacious family rooms with air-conditioning, private bathrooms, and modern amenities. Guests appreciate the room cleanliness and comfort. Outstanding Facilities: The aparthotel features a sun terrace, lush garden, and a year-round outdoor swimming pool. Free WiFi is available throughout the property. Additional facilities include a elevator, 24-hour front desk, concierge service, and free on-site private parking. Prime Location: Located 1.1 mi from Playa del Carmen Beach and 25 mi from Cozumel International Airport, the hotel is near attractions such as the Church of Guadalupe (3.1 mi) and Moon Palace (28 mi). Free on-site private parking is provided.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Free parking
- Family rooms
- Non-smoking rooms
- 24-hour front desk
- Terrace
- Air conditioning
- Daily housekeeping
- Garden
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Guest reviews
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Guests who stayed here loved
- María
United States“New ! Clean !! Hit water , well designed, A/C . Ceiling fan .” - María United States“I really liked everything . Apartarmet is well design, great A/C, ceiling fans, washer/dryer , kitchen . TV in all rooms .”
- Josh United States“It was clean, comfortable, and easy. We only stayed 1 night but could have stayed much longer.”
- Daniel
Canada“Beautiful 2 bed and 2 bath apartment that was well appointed and very clean. I only wish we had longer to stay” 
Curtis United States“This is one of the best places I’ve ever stayed on short trip. I would’ve love to stay a couple more days I can’t literally find anything wrong to say about it.”- Manon Canada“Very clean and great location near amazing and clean plaza. Centrally located and a few minutes walk from the beach. Grounds were well maintained and the pool was perfect.”
- Habib United States“Heaven Hoten is clean, comfortable, daily room cleaning service and friendly staff.”
- Janette United States“Clean, safe facility. Exceptionally helpful staff, especially Priscilla.”
Eunice
Mexico“Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful thank you Adriana”- Valeria United States“Everything!! Really clean and spacious, just how clean everything was we loved it. There’s restaurants and a convenience store really close by. And it has parking.”
Area info
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Heaven Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
