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About this property

Central Location: Hotel Isabel in Heroica Puebla de Zaragoza offers a convenient location with Biblioteca Palafoxiana a 2-minute walk away, Puebla Convention Center 0.7 mi nearby, and Amparo Museum a 5-minute walk. Hermanos Serdán International Airport is 14 mi from the property. Exceptional Facilities: Guests enjoy a fitness center, sun terrace, garden, bar, and free WiFi. Additional amenities include a lounge, public bath, fitness room, elevator, 24-hour front desk, housekeeping service, indoor play area, outdoor seating area, family rooms, games room, full-day security, room service, tour desk, and luggage storage. Comfortable Accommodations: Rooms feature air-conditioning, patio, private bathroom, hairdryer, inner courtyard view, free toiletries, shower, TV, tiled floors, and wardrobe. Ground-floor units are available. Guest Satisfaction: Highly rated for its convenient location, attentive staff, and central setting.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Puebla, this hotel has an excellent location score of 9.6


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Availability

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Room Type
Number of guests
 
1 full bed
2 full beds
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Raymond
    Mexico Mexico
    Convenient location. Comfortable beds. Great shower. Wonderful housekeeping staff, specially Senora Monica!
  • Gordon
    Mexico Mexico
    Beautifully appointed rooms that were remarkably quiet in an efficiently run hotel.
  • Laksmis
    United States United States
    Location is great. Close to the Plaza and shopping.
  • Jose
    Mexico Mexico
    Location, price, service, excelente place to stay.
  • Daniel
    United States United States
    Location is ideal for sightseeing the historic center of Puebla
  • Paul
    Italy Italy
    Very comfy beds, great location, very good price, everything was perfect
  • Andrew
    United States United States
    Excellent location within short walking distance to Puebla cathedral and zócalo. Very safe and secure area to walk to many points of interest and restaurants. Very impressed 👍🏻
  • Lori
    United States United States
    The staff was nice and the rooms were comfortable with AC. And it was nice to get a really hot shower. I’ve had issues with both at other hotels in the same area.Don’t expect a huge room though!
  • Bertha
    United States United States
    Have stayed here multiple time. Best value for your money. Great location and friendly staff. Our hidden gem is becoming a very popular hotel. Walking distance to Zocalo.
  • Theresa
    United States United States
    Great location. Very nice, comfortable, and clean room.

Hotel area info

House rules

Hotel Isabel takes special requests – add in the next step!
Check-in
From 3:00 PM to 6:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 PM to 1:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Isabel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).