Na Balam Hotel

–Excellent location - show map
+38 photos
Scored 8.2
Rated very good

Property highlights

You might be eligible for a Genius discount at Na Balam Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Surrounded by tropical gardens, on the small island of Isla Mujeres, only minutes from Cancun, this hotel is located on one of the best beaches in the Caribbean. Na Balam, Mayan for The House of the Jaguar features an outdoor pool and shady palm trees with hammocks. Guests can attend of the hotel's yoga classes, then relax with a massage. Oceanvs Beach Club & Restaurant at Na Balam serves Mayan and vegetarian cuisine. Visitors can also enjoy a drink with a Mexican snack while watching the sunset at the beachfront Palapa Bar.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Bar

Top location: Highly rated by recent guests (9.5)

Breakfast info

American

  • FREE parking!

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 double beds
2 double beds
and
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Stefan
Germany Germany
“Everything! Cozy rooms, good access to the beach and nice pool to cool off at. Good proximity to restaurants etc. Very good breakfast. And the staff were just super friendly making us feel very welcome.”
Iwanow
United Kingdom United Kingdom
“Amazing location, everything you need in a walking distance. Staff very very friendly. I had a hydrofacial cleanse with Roxane in Jaguras spa and it was unreal highly recommended 😊”
Manny
Canada Canada
“This is a very comfortable place in a perfect location, if you want to stay a bit away from the noise. Less than a block away from a glorious beach.”
Miha
Slovenia Slovenia
“Perfect location, step to the beach and a green oasis by the pool.”
Mary
Ireland Ireland
“Great location on Playa Norte, spacious rooms with comfortable beds, nice to have massage therapy and yoga onsite.”
James
United Kingdom United Kingdom
“Great location within 2-3 minutes walk of Playa Norte which was our favourite beach out of all the ones we visited in Yucatan. Lovely swimming pool with lots of shade so perfect for the kids in the afternoons. Grounds have iguanas. Large room with...”
Philippa
Australia Australia
“Fabulous location. Large clean rooms (family room) helpful, happy & knowledgeable staff. A very comfortable stay”
Corina
Netherlands Netherlands
“The room was very clean, we had access to the beach club with beach bed, as well, as towel service and swimming pool. The staff was very attentive to our needs. WE lobed the garden and the silence in the garden the most, just beautiful.”
Julian
United Kingdom United Kingdom
“Perfect setting, a short, 2 minute walk to the breakfast venue and the beach. The staff are lovely and helpful, everything was really good. We thought the Yoga classes available on site were amazing.”
Tamar
Israel Israel
“The location is awesome The staff was so nice and helpful We like the room!”

Hotel surroundings

Restaurants

1 restaurant on site
Oceanvs Beach Club Restaurant
  • Cuisine
    Mediterranean • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly

Facilities of Na Balam Hotel

Great facilities! Review score, 8

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Bar

House rules

Na Balam Hotel takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.