Hotel Colonial Playa del Carmen

–Excellent location - show map
+108 photos
Scored 8
Rated very good

Excellent location!

9.0

Property highlights

You might be eligible for a Genius discount at Hotel Colonial Playa del Carmen. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Colonial Playa del Carmen in Playa del Carmen offers air-conditioned rooms with private bathrooms, baths, work desks, and free toiletries. Each room includes a TV and a seating area with a sofa. Exceptional Facilities: Guests enjoy a year-round outdoor swimming pool and free WiFi. Additional amenities include a paid shuttle service, lift, 24-hour front desk, full-day security, tour desk, and luggage storage. Dining Experience: An American breakfast is served with warm dishes and fruits. The hotel provides a comfortable environment for relaxation and leisure. Prime Location: Located 34 km from Cozumel International Airport, the hotel is a 6-minute walk from Playa del Carmen Beach and 500 metres from the ADO International Bus Station. Nearby attractions include the Church of Guadalupe (3 km) and Xel Ha (47 km).

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning
Kavia Hotels
Hotel chain/brand

Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.0

Breakfast info

American

Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign inCreate an account
Sign in, save money

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
2 double beds
1 extra-large double bed
1 double bed
2 single beds
3 single beds
2 double beds
1 double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Carrie
Canada Canada
“Staff was great, very cute pool area. Room was simple but clean. Great price”
Xiao
United Kingdom United Kingdom
“location is good, surround area lots of food to eat, the staff is helpful.,swimming pool is big”
Alison
United Kingdom United Kingdom
“Good value for money hotel with lovely pool. Location preferred as just off main street but central. Friendly staff. Room clean. Very good breakfast at cafe next door provided by hotel with voucher. I ate there for other meals too as it was so...”
Alison
United Kingdom United Kingdom
“The pool is the main attraction of this hotel. It's a large hotel professional staff. Comfy bed. Good location in Playa del Carmen.”
Tom
New Zealand New Zealand
“Walking distance to ADO terminal and downtown. Great pool, fantastic breakfast, tidy and clean.”
Tihomir
Spain Spain
“Amazing interior design with a big pool. Rooms has safe box which is amazing. Reception has AC, when I arrived it was great. The rooms are very big and clean.”
Dmitry
Spain Spain
“A good hotel just 7mins walking from the beach and the 5th avenue. It was a bit noisy in the evening because all the rooms have windows to the common area with a swimming pool.”
Karoline
United Kingdom United Kingdom
“Yes the breakfast was good. The hotel was near the bus stop and near the beach. The room was nice and clean.”
Alberto
Mexico Mexico
“very good location, excellent reception and very comfortable and clean rooms, I will definitely continue using it, thank you very much.”
Audrey
Canada Canada
“As a solo female traveller, when you go to a new city (and I arrived after 10 pm, in a rain storm that impacted the wifi) it is always nice to be greeted by helpful friendly staff. I felt comfortable and safe.”

Hotel surroundings

Facilities of Hotel Colonial Playa del Carmen

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Air conditioning

House rules

Hotel Colonial Playa del Carmen takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

When booking 3 rooms or more, as well as more than 3 nights, different policies and additional supplements may apply.

An official ID must be physically presented upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Colonial Playa del Carmen in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 008-007-004914/2025