Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

–Excellent location - show map
+150 photos
Scored 9.4
Rated superb

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Get the celebrity treatment with world-class service at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World

Elegant Accommodation: Wakax Hacienda - Cenote & Boutique Hotel in Tulum offers a 5-star experience with spa facilities, a swimming pool with stunning views, a sun terrace, and a lush garden. Guests enjoy free WiFi, bicycle parking, and complimentary use of bicycles. Dining and Leisure: The family-friendly restaurant serves Mexican and international cuisines with vegetarian, vegan, and gluten-free options. Additional amenities include a bar, hot tub, and games room. Yoga classes, walking tours, and water sports enhance the leisure experience. Prime Location: Located 49 km from Tulum International Airport, the hotel is near attractions such as Tulum Archeological Site (9 km) and Xel Ha (9 km). Guests can explore nearby cenotes and enjoy activities like snorkelling and cycling.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 3 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • Restaurant
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Private beach area

Property highlights

Top location: Highly rated by recent guests (9.1)

Breakfast info

Continental

  • Free private parking available at the hotel

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
1 single bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Amilia
Australia Australia
“I was travelling with my family including 3 teenagers. The property had something for everyone. The pools were fantastic. The tour of the property and cenote with David were a nightlight, we learnt a lot!”
Emme
Luxembourg Luxembourg
“We were unlucky that on our first night, our neighbours were unfortunately loud late at night. When we complained, the hotel went above and beyond and gave us our own secluded rooms away from the previous rooms. This is exceptional client service...”
Stacey
United Kingdom United Kingdom
“Everything. The room was incredible, the staff were brilliant. They quietly went about their business but were super friendly and attentive. The food was divine! The hotel grounds are incredible and I really enjoyed the yoga classes. David, the...”
Olaf
Germany Germany
“It's a great Hotel with everything you need, ... and even more! A perfect place for some time to break out”
Pietro
United Kingdom United Kingdom
“Fantastic facilities, awesome staff, a special place.”
Lani
Australia Australia
“This was one of the best places we stayed in Mexico. Our room was gorgeous, the grounds were expansive, and there is so much to see and do. Even the food at the onsite restaurant was excellent. We visited in early March and there was almost nobody...”
Tobias
Switzerland Switzerland
“We did a 3 month Trip through mexico and this was the best hotel we stayed at. We were in the offseason so it was affordable and realy quiet. A magical Place!”
Gabrielmus
United Kingdom United Kingdom
“A paradise on earth! The whole eco resort is beautiful. It has 2 cenotes (one open and one underground river) and one lagoon with a cascade where you can take a kayak and go around. We managed to swim at night in the open cenote :). When you...”
David
Australia Australia
“A lovely quiet stay on a site full of things to explore. The pools are beautiful and the staff are helpful. A quiet and relaxing place to stay.”
Debra
United Kingdom United Kingdom
“The bedrooms, beautiful jungle setting, the restaurant, staff, caving experience, lagoon”

Hotel surroundings

Restaurants

1 restaurant on site
El Cocal
  • Cuisine
    Mexican • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Traditional • Romantic
  • Dietary options
    Vegetarian • Vegan • Gluten-free

House rules

Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.