Name: Mercure Auckland Queen Street
Address: 500 Queen Street, 1010 Auckland, New Zealand, 500 Queen Street, Auckland Region, 1010, New Zealand
Rating: 8.3

Mercure Auckland Queen Street

–Great location - show map

+65 photos

Free WiFi
Balcony
Air conditioning
Private bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box
Luggage storage

You might be eligible for a Genius discount at Mercure Auckland Queen Street. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Mercure Auckland Queen Street in Auckland offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, walk-in shower, and free toiletries. Dining and Leisure: The modern, family-friendly restaurant serves American cuisine for lunch and dinner. Guests can also enjoy a bar and outdoor seating area. Additional facilities include a fitness centre, free WiFi, and paid on-site private parking. Prime Location: Located 19 km from Auckland Airport, the hotel is a short walk from Auckland Town Hall and Aotea Square. Nearby attractions include Auckland Art Gallery and Sky Tower. Water sports are available in the surroundings. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and excellent bathrooms.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Full English/Irish, Buffet

Private parking at the hotel

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Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Deluxe King Room 1 extra-large double bed or 2 single beds
Superior King Room 1 extra-large double bed or 2 single beds
Standard King Room 1 extra-large double bed or 2 single beds
Standard Queen Room with Two Queen Beds 2 double beds

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Gareth

New Zealand

“Convenient location, friendly staff and quiet rooms. Lots of pubs and restaurants close by.”

Amanda

Australia

“24 hour check in, close to the airport and wonderful clean comfortable rooms.”

Shilliday

New Zealand

“Modern and spacious room in a great location. Staff were excellent, helpful and friendly.”

Verity

New Zealand

“Great bathroom. Decent size. Had a fast lift and breakfast included.”

Stephen

New Zealand

“The shower tap was loose and fell off. But staff quickly fixed and sorted it. Was great.”

Russell

Australia

“Quite good location. Be aware though that it is near the top of a hill. Great breakfast”

Paula

New Zealand

“Very comfortable bed. Had the best sleep! Nice and quiet. Excellent staff.”

Geri

New Zealand

“Staff were great Room clean and tidy Location good”

Falemaa

New Zealand

“On the day of my check in, the person (my apologies as I have forgotten his name) was incredibly professional, patient and attentive. Your organization should be very proud of him as he is an excellent embodiment of courteous professionalism.”

Paula

New Zealand

“Geat friendly and helpful staff from when we got there to when we left. Tidy rooms, good size bathroom.”

Hotel surroundings

Restaurants

1 restaurant on site

Lone Star Restaurant

Cuisine
American
Open for
Lunch • Dinner
Ambiance
Family friendly • Modern

House rules

Mercure Auckland Queen Street takes special requests - add in the next step!

Check-in

From 14:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 05:00 to 11:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about US$57. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years

Cot upon request

Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.