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About this property

Comfortable Accommodations: Mercure Auckland Queen Street in Auckland offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, walk-in shower, and free toiletries. Dining and Leisure: The modern, family-friendly restaurant serves American cuisine for lunch and dinner. Guests can also enjoy a bar and outdoor seating area. Additional facilities include a fitness centre, free WiFi, and paid on-site private parking. Prime Location: Located 19 km from Auckland Airport, the hotel is a short walk from Auckland Town Hall and Aotea Square. Nearby attractions include Auckland Art Gallery and Sky Tower. Water sports are available in the surroundings. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and excellent bathrooms.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top location: Highly rated by recent guests (8.7)

Breakfast info

Continental, Full English/Irish, Buffet

  • Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Falemaa
    New Zealand New Zealand
    On the day of my check in, the person (my apologies as I have forgotten his name) was incredibly professional, patient and attentive. Your organization should be very proud of him as he is an excellent embodiment of courteous professionalism.
  • Paula
    New Zealand New Zealand
    Geat friendly and helpful staff from when we got there to when we left. Tidy rooms, good size bathroom.
  • Rachel
    New Zealand New Zealand
    Staff were super accommodating and helped straight away when any issues happened.
  • Dwayne
    Australia Australia
    The staff were amazing. Receptionist team are soo cool and very informative 10/10 also housekeeping did a super great job room was always clean chef's kiss
  • Melanie
    New Zealand New Zealand
    Clean and tidy and great location. Excellent buffet breakfast Would definitely stay again
  • Eefje
    Australia Australia
    The rooms were small but comfortable, walking distance from the centre. We enjoyed our stay.
  • Siggy
    New Zealand New Zealand
    Handy location, room was a decent size and very clean and comfy
  • Jennifer
    New Zealand New Zealand
    The Staff and the room was fantastic and well equipped for our needs, great location for our activities, breakfast was delicious
  • Jamie
    New Zealand New Zealand
    Here’s the full version with both parts combined: ⸻ Second time staying here and would stay again. For the price, it’s great—clean, tidy, and in a great location. We love the French restaurant down the road. We had asked for two single beds but...
  • Lyall
    New Zealand New Zealand
    Convenient apart from the lack of room service after 9pm.

Hotel surroundings

Restaurants

1 restaurant on site
  • Lone Star Restaurant
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern

House rules

Mercure Auckland Queen Street takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 05:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about US$57. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.