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About this property
Comfortable Accommodations: Mercure Auckland Queen Street in Auckland offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, walk-in shower, and free toiletries. Dining and Leisure: The modern, family-friendly restaurant serves American cuisine for lunch and dinner. Guests can also enjoy a bar and outdoor seating area. Additional facilities include a fitness centre, free WiFi, and paid on-site private parking. Prime Location: Located 19 km from Auckland Airport, the hotel is a short walk from Auckland Town Hall and Aotea Square. Nearby attractions include Auckland Art Gallery and Sky Tower. Water sports are available in the surroundings. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and excellent bathrooms.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

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Guest reviews
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Guests who stayed here loved
- Falemaa
New Zealand
“On the day of my check in, the person (my apologies as I have forgotten his name) was incredibly professional, patient and attentive. Your organization should be very proud of him as he is an excellent embodiment of courteous professionalism.” - Paula
New Zealand
“Geat friendly and helpful staff from when we got there to when we left. Tidy rooms, good size bathroom.” - Rachel
New Zealand
“Staff were super accommodating and helped straight away when any issues happened.” - Dwayne
Australia
“The staff were amazing. Receptionist team are soo cool and very informative 10/10 also housekeeping did a super great job room was always clean chef's kiss” - Melanie
New Zealand
“Clean and tidy and great location. Excellent buffet breakfast Would definitely stay again” - Eefje
Australia
“The rooms were small but comfortable, walking distance from the centre. We enjoyed our stay.” - Siggy
New Zealand
“Handy location, room was a decent size and very clean and comfy” - Jennifer
New Zealand
“The Staff and the room was fantastic and well equipped for our needs, great location for our activities, breakfast was delicious” - Jamie
New Zealand
“Here’s the full version with both parts combined: ⸻ Second time staying here and would stay again. For the price, it’s great—clean, tidy, and in a great location. We love the French restaurant down the road. We had asked for two single beds but...” - Lyall
New Zealand
“Convenient apart from the lack of room service after 9pm.”
Hotel surroundings
Restaurants
- Lone Star Restaurant
- CuisineAmerican
- Open forLunch • Dinner
- AmbianceFamily friendly • Modern
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.




The fine print
Please note, there is a 1.4% credit card surcharge when using a credit card.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.