Hotel City SM Business & Spa

–Great location - show map
+24 photos
Scored 7.9
Rated good

Staff

8.9

You might be eligible for a Genius discount at Hotel City SM Business & Spa. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Hotel City SM Business & SPA is located just 4 km from the Krakow city centre. It features an indoor pool and a wellness centre. The spa and wellness centre includes also a sauna, a steam room, a fitness room and a new Neogi Flamingo anti-ageing capsule. Guests are offered discounts in the wellness centre. Prior reservation is necessary and pool and wellness facilities are available at extra charge. This hotel offers you single, double and triple rooms with private bathrooms and free internet access. City SM Hotel also features a restaurant serving regional and international cuisine, and a café-bar with a lovely terrace in the garden. The surrounding area offers a convenient access to several main roads. Nearby attractions include the Sanctuary of Divine Mercy in the district of Lagiewniki, and just 500 metres away guests will find Zakopianka Shopping Centre.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Bar

Property highlights

Top location: Highly rated by recent guests (8.2)

  • Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 single bed
2 single beds
3 single beds
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Jana
Slovakia Slovakia
“Mily personal, chutne ranajky, lahkodostupne do centra”
Auchraje
Germany Germany
“The place was clean. Everything was provided for a comfortable stay. The staff at the reception was really nice and helpful with all the informations needed”
Vytautas
Lithuania Lithuania
“Beds were too comfoetable for 3* ;)) good breakfast, many varaiety of salads”
Miriam
New Zealand New Zealand
“My single loft room was really good, lovely bathroom. This is a large hotel complex. Breakfast included in the price- basic breakfast.”
Nataliia
Ukraine Ukraine
“The night shift host lady was wonderful and very understanding.”
Katarzyna
Poland Poland
“Staff was so friendly and they left us small surprise cuz of our honeymoon. everything was great and choice of breakfast was amazing”
Artur
United States United States
“I had a fantastic experience! The service was wonderful, and the facilities were spotless. Every staff member was incredibly helpful and accommodating, making the stay even more enjoyable. The location is also a big plus—just a short distance from...”
Peter
United Kingdom United Kingdom
“The lady receptionist was very helpful. The hotel was nice and quiet.”
Andrii
Ukraine Ukraine
“Great place to stay if you drive to Krakow. 24h reception Ample parking Quiet area. 10 min walk to the tram station. Supermarket nearby Breakfast with a wide range of meals to suit everyone. Clean bathroom. Toiletries provided. Enough...”
Piotr
United Kingdom United Kingdom
“Comfortable stay with fantastic breakfast. Good-sized rooms.”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurant
  • Open for
    Lunch • Dinner

House rules

Hotel City SM Business & Spa takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 years
Cot upon request
Free
Extra bed upon request
65 zł per child, per night
3 - 6 years
Extra bed upon request
65 zł per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.