About this property

Comfortable Accommodations: Mercure Krakow Stare Miasto in Kraków offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi. Dining Experience: The hotel features a restaurant serving international cuisine with vegetarian and gluten-free options. Guests can enjoy breakfast buffet, à la carte, or in-room dining. The bar provides a relaxing atmosphere for evening drinks. Facilities and Services: The property offers a fitness center, lounge, and 24-hour front desk. Additional services include a tour desk, concierge, and bicycle parking. John Paul II International Kraków–Balice Airport is 9.9 mi away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

  • Located in the heart of Krakow, this hotel has an excellent location score of 9.6

  • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Vegetarian, Vegan, Gluten-free, Buffet

  • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Merav
    Israel Israel
    Great hotel. Small room for a family of 4 - and almost no amenities (we forgot our conditioner and the hotel did not provide it and sold it for 89 zl! ) other than that - great location and very clean.
  • Evan
    United States United States
    Super clean, modern, and only 5-10 min walking to the beautiful old town. Also right across from direct train to the airport. Staff was very friendly.
  • Kiu
    Hong Kong Hong Kong
    The location is next to Glowny station, which is directly connected to the airport by train. It is also next to one of the most popular pick up spots for tours. Hotel is two blocks away from the old town, and opposite to a huge mall.
  • James
    United States United States
    Superb location, across from rail station and large shopping mall......and only a 15 minute walk from old town. Great customer service provided by Jedr at front desk!
  • Marek
    Czech Republic Czech Republic
    Clean, comfortable, good price, good location, helpful staff, available storage for luggage, free candy.
  • Bernard
    United States United States
    Location, decor and features of apartment, customer service
  • Aylin
    Germany Germany
    It had everything in even the treadmills in the fitness room were super nice. The staff was very friendly and helpful and the breakfast was super tasty. A very big shopping mall is just in front of the hotel and if you walk 2km you are in a...
  • Andriy
    Ukraine Ukraine
    Amazing location - few minutes from railway station and in walking distance from old town. Staffs very friendly.
  • Julie
    United States United States
    Very centrally located to Old Town Hotel was clean and staff were very helpful Great location for walking
  • Abdulaziz
    Saudi Arabia Saudi Arabia
    Location:great in front of Gallery Mall and inside mall also train station, center 10 minutes wall Staff :very friendly and helpful especially those on day of check out Rooms : I took 2 privilege rooms and one classic room , all great ,...

Hotel area info

Restaurants

1 Restaurant On Site
  • WINESTONE
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

House rules

Mercure Krakow Stare Miasto takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.