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About this property

Central Location: Portal House Apartments in Kraków offers a central location with key attractions nearby. St. Mary's Basilica is 300 metres away, while Main Market Square is a 5-minute walk. John Paul II International Kraków–Balice Airport is 17 km from the property. Comfortable Accommodations: The aparthotel features family rooms with private bathrooms, air-conditioning, and free WiFi. Each unit includes a kitchenette, balcony, and modern amenities such as a minibar and TV. Guest Services: Guests benefit from private check-in and check-out, a 24-hour front desk, concierge service, and full-day security. Additional services include a paid shuttle, lift, and luggage storage. Breakfast Options: A continental buffet breakfast is provided, including vegetarian options. Outdoor seating areas and a dining area enhance the dining experience.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Kraków, this property has an excellent location score of 9.9

Breakfast info

Continental, Vegetarian, Buffet


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom
1 single bed
and
1 double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
1 large double bed
or
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Vicki
    United Kingdom United Kingdom
    Property was in a fantastic location for exploring the old town, and within 10 minutes to the train station, but so quiet. It was spotlessly clean too.
  • Roxanne
    Canada Canada
    Location was excellent! Breakfast was amazing. Clean, comfortable, spacious.
  • Mamta
    United Kingdom United Kingdom
    Everything was great - location, host communication, security, breakfast, cleanliness etc
  • Janis
    United Kingdom United Kingdom
    Fantastic location, lovely flat and very helpful staff
  • Stephen
    United Kingdom United Kingdom
    Everything about this place is top class from the rooms to the staff and location. Looking to book our return soon and wouldn't stay anywhere else
  • Kerry
    Australia Australia
    All staff extremely polite, helpful and friendly. Apartments warm and welcoming. Plenty of space. Lift was a bonus for those like us with heavy luggage. Breakfast was sufficient to start off the day. Variety of options to choose from, hot, cold,...
  • Evgeni
    Israel Israel
    The hotel is conveniently close to the city center. The room size is adequate and feels cozy. Breakfast is not very varied, but sufficient for a comfortable start to the day. The staff are very friendly and welcoming, which made the stay pleasant.
  • Stephen
    United Kingdom United Kingdom
    The location was fantastic, near to all the main sights but hidden away in a quiet street. The room was of a very high standard, the bathroom in particular. The breakfasts were very nice, although as usual they suffer from a lack of selection...
  • Graham
    United Kingdom United Kingdom
    The location was perfect and the room size was more than adequate
  • Brendan
    United Kingdom United Kingdom
    Staff were very friendly and spoke very good English, the Breakfast was quite good aswell, and the location was exceptional.

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

House rules

Portal House Apartments takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
VisaMastercard Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.